Get a New Perspective
Take a fresh look at your meeting or event as an experience, through the lens of The Experience Economy.
Leading Authorities will attend your next event to record observations and offer recommended improvements for the event experience in the future. The Strategic Event Evaluation (SEE) will take a holistic approach to your conference or event and identify areas for growth, and provide tactics for eliminating negative cues, engaging all five senses, tackling choke points, improving content, streamlining production functions, generating better evaluation results, and creating an overall “wow” experience that meets your objectives.
The SEE starts with an
in-depth intake of critical information about your organization, including a look at your strategic objectives, the audience, the competitive and growth issues, and measures of success and failure. Our team will work with yours to conduct an unobtrusive but comprehensive evaluation of every guest touch point from invitation through follow-up. The “Four E’s” framework will be used to test experience architecture, while a detailed analysis of process, humanic, and physical cues will provide a backdrop to analyze all aspects of guest experience.