Terry Hawkins

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Now & Too Late! Do you want to shift people’s mind-sets and move them to action? In this dynamic and interactive presentation, Terry Hawkins will take your audience on a journey of self-discovery that is quite often described as life changing! Her ability to simplify the complicated, combined with her talent for shifting people to action, ensures that every audience will be moved to action. Terry de-mystifies the complicated neuro-sciences through her ingenious creation of two characters, STICKMAN and PITMAN and shows why past methods have short-term success!

Key Take-Outs:

• Discover why passion, motivation and desire are not enough!
• Identify personal blocks to performance and peace.
• Create emotional, physical and mental states at will.
• Take ownership of personal results and set new benchmarks.
• Build results producing strategies for personal and team success.
• Release past behaviors that no longer serve their purpose.

Personality Types. Have you ever noticed that there are some people with whom you instantly click? It feels like you have been friends for years, you have a similar pace and energy, you’re motivated by similar things…you just seem to have the same understanding on many areas. And then there are those people who are just so unlike you – almost to the point where you feel uncomfortable, even intimidated by their difference. Sometimes the difference is so great that you can even feel annoyed and irritated simply by being around them!

There have been many interpretations of the “styles” but none quite like Terry’s unique and entertaining way of communicating this fascinating and yet fundamental topic. She unlocks the mystery of why we are so different and how to get along! Participants walk away from this hilarious and life-changing presentation inspired and motivated to see and treat others in a far more effective manner. This is one powerful session that gets results in communication and team effectiveness.

L.E.A.D. Your Way to Results! In this dynamic and interactive session, Terry demystifies leadership and will explain eight core essentials that successful leaders do on a regular basis. Filled with practical advice and direction, Terry enthusiastically unravels the secrets to leadership with her trademark humor and magical simplicity. In this engaging presentation, you will learn how to create the core to powerful leadership and how to construct communication connectors. You will also come away with an understanding of why so many people fail to lead well and how to be innovative and consistent, while achieving the results that you want!

S.E.L.L. Your Way to Success! The Magic of Client Relationships. Your results say more about what you know and do, than how capable you are! In this highly informative, captivating and results focused presentation, Terry Hawkins will give your sales team the answers they need to help skyrocket their sales results.

• Secure the Client: All you have ever wanted to know about building your client base and creating a constant flow!
• Engage the Client: Two strategies for building the “Circle of Trust”.
• Launch Your Product: Create a powerful impact with these eight proven techniques.
• Leverage Opportunities: Turning one into many: how to multiply sales opportunities with the “Circle of Sales Influence”

In this uplifting and skills enhancing session, Terry’s insights, experience and sales success will have your sales teams transforming their selling style to create the results you have always wanted. Terry’s expert sales knowledge, experience and expertise will have your sales teams re-designing their sales success strategies. This is a MUST DO presentation for anyone in a sales/service role!

A Fish Rots from the HEAD Down: Leadership Mastery! Leadership begins with us! So why is it that some leaders achieve great success, regardless of the challenges they face and others fall into a heap at the slightest sign of negativity? Terry Hawkins will give you the answer and provide you with an experience that will alter the way you lead your team feel forever!

• Learn how to tap into unlimited energy supplies and discover how dialogue and phraseology can create or destroy powerful outcomes
• Take responsibility for the results you achieve as a leader and the affect you have on the teams you lead
• Build more trusting relationships by choosing your mental, emotional and physical state at will
• Take yourself to that new level by releasing the blocks that hold you back

The Science and Art of Sales: How to Put More Bang in Their Buck! In this powerful, fun filled presentation, Terry will amaze you, enliven you, inform you and have you wanting to race back to your business with new vigor! In this program you will discover the hidden factors that win or lose customers and understand why 62% of your satisfied customers don't come back. You will also learn how to make emotional connections when selling, how to enhance personal and team productivity, and how to deal with customer complaints. Finally, Terry will show you the WOW Factor Strategies that can separate you from your competitors.

Creating Connections: Team Communication Connectors. In this highly interactive session Terry Hawkins will inspire the audience to achieve greater communication and understanding with their peers and team.

By providing experiential exercises that produce greater harmony, increased cohesiveness and absolute alignment to the goal, people walk away with tools that will last a life-time! This high energy, information packed session will show the audience how to: understand the fundamentals of effective communication, turn negative situations into positive ones, deal with rejection, minimize disharmony, handle conflict situations with professionalism and ease, and maintain positive energy in stressful situations.

Retail Makeover: How to Put the WOW in NOW for Retailers! Terry Hawkins is a retail guru, and for 20 years has headed the renowned Retail Training Company, People in Progress Global. Terry Hawkins shares her powerful retail insights into discovering the blocks that prevent powerful results being created in any retail business. She will challenge your existing thinking about what customers want and will have you looking at your retail business, and life, in a different way. This will be a “how to” session that will leave you with actual “to do” lists and ideas that you can put into place right from the start.

People Power: Tapping Into Potent People Potential. We all know that people are our greatest resource, yet many of us are baffled by why we just can’t seem to get it right. The dynamic Terry Hawkins will inspire you to greater heights by showing you in a fun filled, information packed presentation, how to:

• Select the best staff from the best applicants – how to recruit with results!
• Produce power packed Field training – what, when, where, how, why & who all answered?
• Maintain morale and understand the essence of “Feedback”
• Address accountability factors – Having people “own” their results
• Handle conflict situations with professionalism and ease
• Maintain positive energy in stressful situations to lead from the front!

Conflict Comfort: Taking the Stress Out of Confrontation. It goes without saying that because we are human, we will all experience conflict in our lives at certain intervals. One of the main reasons for loss of productivity within teams is the avoidance of conflict and confrontation. Failure to address such issues will usually result in the emergence of negative emotions such as feelings of resentment, anger, frustration and undoubtedly stress.

In this open and supportive presentation, Terry Hawkins’ trademark style will provide participants with an inspiring and humorous look at understanding the strategies that will enable them to deal with conflict in a constructive and team building manner.

The presentation will cover:

• How to deal with the emotions that lead to negative physical and mental states.
• Identify how temperament influences our approach to conflict.
• Avoidance issues and how to recognize denial.
• Develop effective strategies to reduce conflict situations and achieve harmony within a team.
• How to face and resolve conflict at the earliest opportunity.

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“WOW!!! What a truly enjoyable and inspiring day...The most I have ever received out of a work seminar EVER...I will definitely be putting into place back at work what I learned from the day...I bragged about how good the day was to my wife and work colleagues...I have highly recommended to both that if they get the chance to go alone and see you to take it and embrace the experience...You know that at these work things you can tell the greatness of the presentation from how interactive the audience are...I have NEVER seen such an interactive audience at Ramsay Health Care...” David Newby, CEO, Ramsay Health Care

“It was a pivotal moment for me personally – it has changed the way I think about myself, my company and my peers. You’ve given me some really great tools to understand things that go on in life…I've taken so many bits of wisdom from you, and it has changed the way I am. Not to mention you were sensationally entertaining!” C. Newman, ANZ Banking Corporation

“The feedback I have had from those attending has been incredible. The following day I had over 30 emails with really positive feedback and most people indicating that the content was applicable to both their work and family situation. Terry you really are an inspirational presenter and I have passed on my feedback Ramsay Health Care head office.” Jill Watts, Chief Executive Officer, Greenslopes Private Hospital

“I attended the Flight Centre conference on the weekend and was lucky enough to see Terry Hawkins talk. Terry absolutely blew me away with her philosophies on life, work, and relationships. Thank you Terry, and the team at People in Progress, you’re doing a great job!" Christina Dias, Corporate Consultant, FCM Travel

“The feedback from your session has been universally outstanding. In all my experience of staff conference and team development I have not had a situation where there has been 100% positive feedback. You achieved this and more. Your message was underpinned by a strong values base, which ignited the passion within our staff and this energy was maintained throughout the two day conference. Thank you for the passion and commitment you gave to us and I look forward to other opportunities to work with you in the future.” Cary Pedicini, State Director, Victoria, Mission Australia

“Judging by the audience reaction and later discussions, you were a huge hit. Your simple messages really resonated with many people in the room and our delegates were still talking about Stickman/Pitman at the airport on Friday. You were funny, engaging, and thought-provoking all at the same time and you seem to make a ‘personal’ connection to quite a few people in the room – this is truly a special gift – thank you for sharing it with us.” Chris Dick, Retail Learning and Development Coordinator APAC, Travelex Australasia Group

“I attended the Extravaganza in Queensland last weekend and saw Terry speak – what an inspirational woman!! After hearing Terry speak, I bought the book and the hits just keep on coming!! I couldn’t wait to get on the plane after the event finished so I could start reading, and as it turned out, I didn’t – I started reading in the airport. So I thought today I’d logon to the website and do the quiz… happy with the result, obviously room for improvement, but that’s feedback!” Bec Carey, Nutrimetics

“I can speak on behalf of many of the team when I say we were inspired and motivated by your message and appreciated the simple manner of your delivery. Thanks again for bringing something very special to our conference!” Adam Koch, General Manager, Asia Pacific Retail Division, Travelex Ltd

“WOW! How else can I describe the impact you had on our delegates...in Beijing. A standing ovation that seemed to last for an even greater amount of time than your 90 min address speaks for itself. Your vitality, energy and sheer emotion had our delegates calling for more…” John Zaharakis, Head of Business Development, Travelscene American Express

“I know you gave so much yesterday. It was outstanding what you did and as I have done a few keynote speeches, that it is up to YOU to set the pace and you did so exquisitely…the rest of the day we kept referring to points you made and the “feel” of the conference was so positive and so well set up. Thank you for all that and for your stunning energy which allowed me to jump out of the pit and get on with it…” Peter Howard, Television Personality and Chef