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Is This a Crazy Idea?

by Maddie Donnelly
FBI negotiator on interacting with Clients

Would it be crazy to have a former FBI negotiator come talk to your group about how to improve the way they interact with their clients?

Former hostage negotiator Chris Voss is famous for recommending you get your clients to say no, because “saying no is comforting to people.” It centers them and startles them “in a really good way.” (See what we did there?)

Watch this video to find out why getting to “yes” is the wrong way to look at negotiations:


For more information on Chris, or to inquire about his speaking fees, please fill out the form below

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