On November 16, AmCham Singapore, St. Regis Singapore and Leading Authorities hosted a special luncheon featuring Don Peppers, one of the world’s leading experts on customer-focused business and founding partner of Peppers & Rogers Group, the world’s premier customer-centric management consulting firm.
In his presentation, Don Peppers shared insights from his most recent book Extreme Trust: Honesty as a Competitive Advantage, which suggests that social networks and rapidly increasing transparency have combined to raise customer expectations regarding the trustworthiness of the companies and organizations they deal with.
Don’s vision, perspective and thoughtful analysis of global business practices has earned him some significant citations by internationally recognized entities. The Times of London has listed him among its “Top 50 Business Brains”, and the United Kingdom’s premier marketing organization, the Chartered Institute for Marketing, included Don among its inaugural listing of the “50 most influential thinkers in marketing and business today.” The World Technology Network has cited Don as an “innovator most likely to create visionary ‘ripple effects.’”
If you are interested in learning more please contact Shani Ben-Shlaush at firstname.lastname@example.org.