3-time TED Speaker & World-Renowned Trust Expert, Rachel Botsman
What happens when people stop trusting institutions like governments and banks, and start trusting strangers they meet on platforms like Airbnb or Uber or through the blockchain?
Best-selling author and Oxford University lecturer, Rachel Botsman, is the leading thinker on trust in the modern world as well as an expert on how collaboration and trust enabled by digital technologies will change the way we live, work, bank and consume.
Her 2010 book, What’s Mine is Yours, predicted the rise of the sharing economy, and her 2017 book, Who Can You Trust?, looked at the ways technology is changing relationships. She has delivered three TED talks that have been viewed more than 4 million times.
In speeches, Rachel helps organisations unpack how trust works in 2019, how to nurture it within your company, and how to build and keep it with consumers. She also shares the four traits that create trustworthy environments and how to empower leaders, employees, and colleagues to harness the true value of trust.
Watch the video below to see Rachel speak about the new era of trust:
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