Ron Kaufman is an expert at building service cultures and the author of Uplifting Service! Kaufman explains the steps needed to engineer a service culture, while focusing on results and practical action. His extensive experience across industries are distilled into proven methodologies to help clients upgrade service performance and improve service culture.

Dr. Asher Hasan is the founder and CEO of NAYA JEEVAN, a social enterprise dedicated to providing low-income families in the emerging world with affordable access to high-quality healthcare. It acts as the world’s first HMO for the urban, working poor.He discusses social entrepreneurship and transforming lives and the world from the bottom up.

Fredrik Haren is the founder of interesting.org and has quickly become one of the most talked-about names in creativity. He has written eight books, including best-selling The Idea Book, and his latest, One World, One Company. He punctuates his messages with amusing examples that demonstrate the value of innovative thinking, yet show just how difficult it is. Haren discusses creativity, idea generation, entrepreneurship, and the new breed of global company.

Andrew Grant is the CEO of Tirian and co-author of the breakthrough new book “Who Killed Creativity?... And How Can We Get It Back?” In his role as a keynote speaker, Andrew has been in high demand internationally: including delivering the opening keynote at the Young Presidents' Organization (YPO) Global Leadership Conference, and sharing the stage with other internationally recognised names such as Stephen Covey and Jonas Ridderstrale. Andrew consistently receives the highest rated feedback for his sessions. He has co-authored over 30 corporate educational resources, simulations and programs that used by Fortune 500 companies and are sold under license worldwide.

After graduating from Harvard Business School, Neil Pasricha spent a decade as Director of Leadership at Walmart, the world’s largest company. While there he wrote the 50-million-hit, award-winning blog 1000 Awesome Things and the New York Times bestsellers The Book of Awesome and The Happiness Equation which have been on international bestseller lists for over 200 weeks and sold over a million copies. Neil’s research and books on happiness, mindset, and human potential have received attention from Harvard Business Review, The New Yorker, The Sunday Times, CNN, and BBC. Onstage his style is an endangered species: an incredibly rare blend of raw, hilarious, and heartwarming. His high-energy, takeaway-laden, application-not-motivation speeches are often voted tops at any conference or event.

Sharanjit Leyl regularly anchors Asia Business Report and Newsday from the BBC's Singapore studio. She is also a reporter and producer on these shows along with World Business Report. She has filed reports for radio on the BBC World Service business and arts programmes and written features for BBC news online.

Anders Sörman-Nilsson (EMBA / LLB) is a futurist and the founder of the think tank and trend analysis firm - Thinque, which provides data-based research, foresight and thought leadership assets for global brands across 4 continents. His vision is to disseminate and decode ‘avant-garde ideas which expand minds and inspire a change of heart’, and clients like Microsoft, Apple, Facebook, McKinsey, Jaguar Land Rover, Adobe, MINI, Rugby New Zealand and Lego trust his future guidance. He is an awarded keynote speaker who helps leaders decode trends, decipher what’s next and turn provocative questions into proactive answers. He has published 3 books on digital transformation and innovation including ‘Aftershock’ (2020), ‘Seamless’ (2017) and ‘Digilogue’ (2013), is a member of TEDGlobal, and was nominated to the World Economic Forum’s Young Global Leaders in 2019. He is the author of the 2020 Microsoft & Thinque whitepaper "How Artificial Intelligence is powering Australian Retail in 2020 and beyond", the co-creator of the Adobe Creative (CQ) Intelligence test, and is the host of the innovation podcast - 2nd Renaissance. His futurist thinking has been shared by the Wall Street Journal, Financial Review, Monocle, BBC, Esquire and ABC TV.

Dan Gregory is a author, educator, and social commentator. He is the President and CEO of The Impossible Institute, an innovation and engagement organisation founded to make what’s not… possible. Dan’s specialization is human behavior – our motives, drives and belief systems, the things that make us buy, the things that make us buy in and the things that pull our strings.

Kaiser Kuo is director of international communications at Baidu, China’s largest search engine. Living in Beijing for more than 20 years and named to the “Influence 100,” he is an expert on Chinese current affairs, politics, and culture and has experience in PR, marketing, and communications in Chinese markets. His weekly podcast is the most subscribed China-related podcast in the English language, and he was previously a technology correspondent for Red Herring magazine and worked as director of digital strategy for Ogilvy & Mather.

A best-selling author, speaker, and entrepreneur, Polly LaBarre is an inspiring and provocative voice on the big ideas and important questions that will shape the future of organizations, work, and success. As a co-founder and editorial director of the MIX (Management Innovation eXchange), LaBarre puts her passion for making human endeavors more productive, creative, and fulfilling to the test. The MIX is a pioneering open innovation project dedicated to re-inventing management for the 21st century.

Shane Feldman helps audiences activate the leader within and connect more authentically with colleagues and customers to see greater engagement, satisfaction, and retention. As the founder & CEO of Count Me In, which inspires youth to be positive change-agents in their community, Shane is the visionary behind the world's largest millennial-led movement. Over the past decade, Count Me In, has initiated tens of thousands of projects worldwide, contributing a value of over $2.6 billion to the global economy through service. Shane's reputation as a speaker is built on his energetic approach, skilled storytelling, and his capacity to both inspire audiences and offer instantly implementable, tangible strategies on how to activate leadership and cultivate meaningful connections. Able to cut through the noise of this digital age of distraction and disconnection, Shane has been sought-out to work with some of the world's most dynamic companies including Google, Microsoft, and The Walt Disney Company, and has been recognized by The White House, The Prime Minister of Canada and The United Nations for his achievements in community leadership. His work has been featured by Larry King, Dr. Oz, Forbes, People Magazine, and he was the subject of a documentary TV series from A&E that followed his community building work.

Ethan Zohn is a former professional soccer player, cancer survivor, winner of the hit reality television show Survivor Africa, co-founder of Grassroot Soccer and a two-time cancer survivor. As demonstrated by his charitable work, volunteerism, and community involvement, Ethan believes that a better and healthier world can be achieved through education, advocacy and inspiration.