7 Results for
Event Location: British Columbia
Speaker Location: Ohio
Speaker Location: Pennsylvania
Customer Experience
Decision Making

Author, Decision Strategist, & Former Professional Poker Player

Fees
  • Local: $55,001 - $75,000*
  • US East: $75,001 and up*
  • US West: $75,001 and up*
  • Europe: Please Inquire
  • Asia: Please Inquire
Annie Duke is a former professional poker player where she has learned and refined the concepts of strategic decision making and she has learned to apply them to all facets of her life. She is an engaged activist and philanthropist and was one of the top poker players in the world for two decades. Annie writes, coaches, and speaks on a range of topics such as decision fitness, emotional control, productive decision groups, and embracing uncertainty. A regularly sought-after public speaker, she addresses thousands in keynote remarks at conferences for organizations ranging from the Investment Management Consultants Association to the Big Ten Conference.

Expert on Customer Interaction and Experience

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $10,001 - $20,000*
  • Asia: $20,001 - $35,000*
James Gilmore is an expert on innovative thinking and the experience economy. As co-author of The Experience Economy, James Gilmore advises companies on how to turn their goods and services into a remarkable experience for the consumer. He discusses the concept of mass customization and helps businesses envision new possibilities for engaging customers and finding new sources of revenue.

Expert On Experience Staging & Mass Customization

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $10,001 - $20,000*
  • Asia: $20,001 - $35,000*
A creative mind dedicated to helping businesses develop new ways to deliver customer values, Joseph Pine is the co-author of numerous books including The Experience Economy. Pine is a marketing expert who illustrates the importance of creating unique interactions and experiences for consumers in order to drive revenue and growth. He consults with numerous Fortune 500 companies and start-ups around the world, helping them embrace the ideas and frameworks he writes about, develop concepts for creating more economic value, and see those concepts become reality. In his speaking and teaching activities, Pine has addressed both the World Economic Forum and TED and has been a Visiting Scholar with the MIT Design Lab and a Visiting Professor at the University of Amsterdam.

Senior Foresight Manager, Future Today Institute

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
What makes Mark Bryan one of the world’s leading futurists is his proven mastery advising organizations on the trends and tech that will disrupt their industries, and his inventive approaches for adapting to an ever-evolving business environment. He is the senior foresight manager at the Future Today Institute, a leading foresight and strategy firm founded by world renowned futurist Amy Webb. In his role, he supports leaders and their organizations in developing and implementing customized, forward-looking strategies that position them years ahead of their competitors and expedite their journeys to their desired futures. Bryan’s expertise spans across industries — having worked alongside national retail brands, higher education institutions, nonprofits, multi-family developers, and large corporate clients to evolve them from market leaders to market innovators.  

Deputy Chief Economist at Moody's Analytics, Certified Risk Management Professional, Certified Business Economist®

Fees
  • Local: $10,001 - $20,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Cristian deRitis is the deputy chief economist at Moody’s Analytics where he specializes in the analysis of current and future economic conditions, housing markets, and consumer credit. He publishes his analysis regularly on the Economic View website and is often quoted in publications such as The Wall Street Journal for his views on the economy. Cris is a certified risk management professional and writes a monthly column on risk management issues for the Global Association of Risk Professionals. 

Expert on Sales and Author of "Can I Have 5 Minutes Of Your Time?"

Fees
Please Inquire
Hal Becker is a nationally known expert on sales, customer service, and negotiating. He conducts seminars or consults to more than 140 organizations a year. His client list includes IBM, Disney, New York Life, United Airlines, Verizon, Terminix, AT&T, Pearle Vision, and Cintas. He is the author of "Can I Have 5 Minutes Of Your Time?" which is now in its 21st printing and used by many corporations as their "Sales Bible."
Topics & Types

Customer Experience Expert

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Jeff Tobe offers techniques on getting "internal" and "external" clients to buy into and thrive on change.
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