Ryan Estis is a well-known Business Performance Expert helping companies, leaders and sellers more effectively connect to their two most important audiences: employees and customers. He has established himself as one of the premier speakers in the business field. Mr. Estis is regarded as one of the Top 100 Keynote Speakers by Meeting & Conventions Magazine, and has offered his services to companies including AT&T, Mayo Clinic, CDW, Cabela's, Giant Eagle, Hewitt, Microsoft, Medtronic, Equifax and BlueCross BlueShield.

With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.