Michael J. Durant is the best-selling author of In the Company of Heroes and the inspiration for the movie Black Hawk Down. He was the sole survivor of the helicopter crash caused by a Somali-fired grenade and held as a prisoner of war for 11 days. Prior to his time in Somalia, Durant had participated in combat operations in the Persian Gulf, Panama, and Kuwait. A highly-decorated soldier, his awards include the Purple Heart and the Distinguished Service Medal. He addresses leadership, teambuilding, growth, and his experience as a soldier and as a hostage.

Ron Kaufman is an expert at building service cultures and the author of Uplifting Service! Kaufman explains the steps needed to engineer a service culture, while focusing on results and practical action. His extensive experience across industries are distilled into proven methodologies to help clients upgrade service performance and improve service culture.

Nuseir, an Arab-Israeli video blogger, gained recognition for his creation of more than 1,000 one-minute-long daily videos on social media platforms such as Facebook, TikTok, and Instagram, which can be found on his Nas Daily page. In 2016, after leaving his job at Venmo, Yassin set out to travel the world with the aim of capturing his adventures and encounters on video.