The honorable Juan Carlos Pinzón is widely recognized as a pivotal player in upholding the strong diplomatic ties between the United States and Colombia and furthering the relationship between the two nations. Having served two terms as Ambassador of Colombia to the United States, Pinzón is counted among the most influential voices in shaping the priorities of the partnership and was the linking presence between American and Colombian leaders in collaborating to address the most important political, economic, and societal challenges in both countries, and across the globe.

Jeff Kreisler is a best-selling author and financial columnist whose prized insights on the intersection of behavioral science and money have been featured by TEDx, MSNBC, CNN, SiriusXM, and more. Jeff’s research on how human behavior drives spending and saving habits, economic ebbs and flows, and the future of our markets led to his best-selling book Dollars and Sense: How We Misthink Money and How to Spend Smarter. The work was named a “Best Book of the Year” by Business Insider, Audible, Huffington Post, and The Washington Post. It was also named the “#1 Book Every FinTech Professional Should Read in 2018” by the global fintech company Strands. Jeff is currently the Head of Behavioral Science at JP Morgan Chase, where he is leading financial decision-making thought leadership and innovation efforts.

With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.