Future-of-work strategist Heather E. McGowan helps leaders prepare their people and organizations for the post pandemic world. As a keynote speaker, Heather gives lucidity to complex topics through her research rich, graphic frameworks, and powerful metaphors. In 2017, LinkedIn ranked her as its #1 global voice for education and in 2020 McGowan was listed as one of the Top 50 Female Futurists in Forbes. NYT columnist Thomas Friedman describes her as “the oasis” when it comes to insights into the future of work. McGowan is the coauthor of The Adaptation Advantage (April 2020) and the Empathy Advantage (March 2023).

Jim Donald – the current co-chairman and former CEO of Albertsons, and the former CEO of Starbucks, Haggen Food & Pharmacy, and Extended Stay Hotels – focuses on innovation, quality, and service. He started his career as a grocer; he was handpicked by Sam Walton to build a supermarket presence for Wal-Mart. He helped Starbucks enjoy record growth and performance and increase its social responsibility commitment. At Extended Stay Hotels, Donald utilizing his reputation for turning around ailing companies. Named one of the “Top 25 CEOs in the World,” he addresses leadership, management, the power of one customer.

The first African-American woman to hold the top policing job in Seattle, Washington, Carmen Best served with the Seattle Police Department for 28 years. In 2018, Best was promoted to Chief of Police, a job she called “a dream of a lifetime.” Best quickly began efforts to diversify the police force, which had long been less diverse than the city, recruiting more than 40 new officers of color. Chief Best speaks on diversity, inclusion, and leadership lessons-learned guiding a police department during times of crisis.

Bill Carr is a strategic business leader who has spent his career at the forefront of tech innovation. He is a former top-level executive at Amazon, where he worked for more than 15 years – much of it in the early aughts during the company’s period of unmatched innovation – launching and managing Amazon’s global digital music and video businesses, including Amazon Music, Prime Video, and Amazon Studios. Under his leadership, Amazon's digital media business grew into a global operation exceeding $1 billion in revenue as the company pushed to compete with Apple, Netflix, and Hulu. Carr is the co-author of Working Backwards, along with former Amazon executive Colin Bryar, which provides an insider's breakdown of Amazon's approach to culture, leadership, and best practices. Taking audiences inside the room, Carr demonstrates how the principles and practices key to “Being Amazonian” can be scaled and applied to any organization.

With a career devoted to understanding how humans make risk decisions, Andy Ellis is a seasoned technology executive with deep expertise in security. An advisor to several cyber security startups, including Orca, Vulcan, and Uptycs, he currently serves as an advisor at cyber security venture capital firm, YL Ventures. Ellis formerly served as the chief security officer of web and internet security company Akamai. In his 20 years with Akamai, he helped to design and bring to market several of the company’s core technologies behind its security solutions. Combining more than 20 years of security experience with insider anecdotes from his time serving as CSO, he explores how and why humans make risk choices and decisions – and their impact on security.

Susan David Ph.D. is one of the world’s leading management thinkers and an award-winning psychologist at Harvard Medical School. Co-founder and co-director of the Institute of Coaching at Harvard/McLean Hospital and an authority on leadership, organizational culture, and success, she has been named to the 2017 Thinkers50 Radar list; the thinkers most likely to shape the future of how organizations are managed and led, and is a highly-sought speaker and scientific adviser. She is the author of the acclaimed Emotional Agility, an Amazon Best Book of the Year, Axiom Business Book Award Medalist, and a Nominee for the Books for a Better Life Award 2017. Dr. David and Emotional Agility have been featured in The New York Times, Washington Post, Wall Street Journal, New York Magazine, TIME, Business Insider, Fast Company, MSNBC, INC.com, Forbes, Strategy + Business, National Public Radio (Here & Now), PBS News Hour, Harvard Business Review and many other leading publications. Dr. David’s academic books include: The Oxford Handbook of Happiness (Oxford University Press) and Beyond Goals (Gower). Dr. David lives outside Boston with her family.

Linda Bernardi lives and breathes technology disruption and innovation. She is currently Co-Founder and CEO of XdMind Inc., a revolutionary company using AI to dynamically adapt music to video gaming. Today, technology is evolving like never before, and Linda is involved in creating cutting-edge technologies across all sectors, including finance, retail, healthcare, high-tech, logistics, automotive, consumer goods, and all others. Her focus is to enable all enterprises to imagine, disrupt, innovate at record pace, and make the impossible become possible. She works with startups all around the globe, as well as large companies, to enable and inspire enterprises to build a culture of mindful innovation. She loves to practice the beautiful Art of Imagination – the first step towards innovation. Linda believes that the best ideas are the ‘crazy’ ideas, stemming from a keen sense of unbounded imagination, and she works to unleash people’s imaginations.

Daniel Linskey is a Managing Director in Kroll’s Investigations and Disputes practice, and is head of the Boston office. As the former Superintendent-in-Chief of the Boston Police Department (BPD) and a 27-year veteran of the force, Dan provided strong leadership through some of the most tragic and contentious events in the city’s history, including the Boston Marathon bombings and the Occupy Movement.

Frances West is an internationally-recognized thought leader, inspirational speaker, strategy advisor, author, and women in technology trailblazer known for her work in innovation, technology, and business transformation. She is the founder of FrancesWestCo, a global strategy advisory company focused on operationalizing inclusion as a business and technology imperative through her unique Authentic Inclusion™ blueprint. Her insightful and impactful approach comes from her unique personal background as a first-generation, no-English speaking immigrant to her trailblazing professional path as one of the first women in the technology field and her experience as a global executive in sales, marketing, business development, and research as well as her ground-breaking work in accessibility as IBM’s first Chief Accessibility Officer. Frances brings a valuable business perspective to this human rights-based initiative. Because of her expertise, she was invited as the sole IT industry representative to testify before the US Senate on the need to pass the UN Convention on the Rights of People with Disabilities and she holds an honorary doctorate from the University of Massachusetts in Boston in recognition of her work in accessibility, research, and digital inclusion.

Keynote speaker John Jacobs is co-founder and CCO (Chief Creative Optimist) of Life is Good, which spreads the power of optimism through inspiring art, a passionate community, and groundbreaking nonprofit work. John and his brother Bert launched their business with $78 in their pockets, selling T-shirts in the streets of Boston and at college dorms up and down the East Coast. Today, Life is Good is a $100 million positive lifestyle brand sold by over 2,000 retailers across the US and Canada. John provides the creative vision to guide the art and messaging direction of Life is Good to inspire optimism in everyone the brand touches. To inspire others to choose optimism and grow the good in their lives, John and Bert wrote Life is Good: The Book/ How to Live with Purpose and Enjoy the Ride, published by National Geographic in September 2015.