Jeff Tobe offers techniques on getting "internal" and "external" clients to buy into and thrive on change.

Combines research and consulting skills with an incisive Scottish wit to help public and private organizations plan their longer term future.

Jeff Goldsmith speaks to his audiences about health policy, finance and technology utilizing his expereience as one of the nation's premiere health industry analysts.

Jackie Huba has been researching the effects of word of mouth on customer loyalty since 2001. Forbes calls Jackie Huba's work in this field "the word of mouth gospel."

Jack Becker is a teamwork, human performance, and safety professional whose years of expertise drove him to found Flight Level Solutions. Jack has dedicated his career to helping teams and individuals reduce human error and perform at peak levels every day. He has served as a carrier-based F/A-18 Hornet and Super Hornet pilot, instructor pilot, landing signal officer, quality assurance officer, budget operations officer, and crew resource management instructor. Jack is a decorated combat veteran having flown strike missions in Operation Iraqi Freedom, and has graduated from the U.S. Navy Crew Resource Management School. In addition to leading FLS, Jack serves as an officer in the US Navy Reserve. Not only is Jack Becker a Navy fighter pilot, he’s also a professional musician. He plays the guitar, piano and signs at venues up and down and the East Coast when he’s not on stages speaking. Have Jack play the guitar or piano and sing along at your opening or closing reception - he knows over 1,800 songs by heart and the attendees can make requests and sing along with him to add some fun - just like in the TOPGUN movies!

Michael Parrish DuDell is an entrepreneur, keynote speaker, and the best-selling author of Shark Tank Jump Start Your Business and Shark Tank Secrets to Success—the official business books from ABC’s hit show, Shark Tank. Ranked as one of the top three most popular business authors by Amazon.com and named “one of nation’s leading Millennial voices” by IBM, Michael is a recognized industry expert and commentator who’s regularly featured across numerous media outlets, including CNN, CNBC, Fox News, Fox Business News, Bloomberg TV, and many more. He's also the host of The Next Crop—an interview web series that showcases the next generation of business and media influencers. An award-winning international keynote speaker, Michael delivers high-energy workshops and interactive presentations designed to help businesses and leaders build future-focused organizations and connect with a new generation of consumer. He has guest lectured at such renowned universities as MIT and Columbia and collaborated with some of the world’s most influential brands, including Kraft, Visa, Disney, L’Oreal, and American Express.

Paul Ginsburg is the Leonard D. Schaeffer Chair in Health Policy Studies at the Brookings Institution. Previously, he served as President of the Center for Studying Health System Change (HSC). HSC was widely known for the objectivity and technical quality of its research and its success in communicating it to policy makers, industry and the media as well as to the research community.

Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today. Dennis launched a division of the Disney Institute responsible for consulting with some of the world’s largest companies including ExxonMobil, AT&T, and Coca Cola.

Lonnie Mayne is an internationally recognized keynote speaker, author and executive performance advisor to many of the top brands and most influential leaders in business and community today. He is a former technology and turnaround executive who has developed and advanced the concept of Red Shoes Living into one of the most innovative themes of our times.

Julian is a sound and communication expert. He travels the world training people to listen better and create healthier sound. He is author of the books How to be Heard and Sound Business. Julian’s five TED talks have been watched more than 40 million times. His latest, How to speak so that people want to listen, is in the top 10 TED talks of all time. Julian is regularly featured in the world’s media, including TIME Magazine, The Times, The Economist and the BBC. Julian is also founder of The Sound Agency. The audio-branding company asks and answers the question “How does your brand sound?”. The Sound Agency work with some of the world’s biggest brands to improve their sound. Their award-winning work has made headlines internationally. Julian’s love of sound stems from his early experience as a musician. He was a drummer for British brand The Transmitters, amongst many others, and played on their second Peel Session in 1981. Before The Sound Agency, Julian spent 30 years working in advertising and publishing. He founded, grew and sold contract magazine publishing agency TPD. Nowadays, Julian splits his time between London and Orkney, where he lives with his fiancee and youngest daughter

With nearly 30 years' experience, Joe Flower has emerged as the premier observer and thought leader on the deep forces changing healthcare in the United States and around the world.

Chip Bell is a world renowned authority on customer loyalty and service innovation and has written over 400 articles for business journals and magazines. Dr. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique strategies they can put into practice the minute they leave his keynote.