Jenny Radcliffe is a “people hacker” — or a mix of shrewd behavioral scientist, master negotiator, and actor. Known for talking her way into high-security banks and even the Tower of London, Jenny is a world-renowned coach, consultant, and speaker who brings something different to meetings focused on culture, social intelligence, sales, negotiation, and interpersonal relationships. A regular keynote at major security events — including Infosec, Rant, DISA, Nordic IT Security, ICS2, Trend Micro, Cisco, NTT, Bright talk, and Cyber Security Week — and a multiple-times TEDx contributor, Radcliffe has been a guest expert on security, scams and social engineering for various television and radio shows as well as online media. She helps clients understand how to better read people and social cues, use subtle tactics of persuasion, open up avenues of conversation previously shut, and understand and shield against their own vulnerabilities.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.

Caspar Berry is a former professional poker player. He uses strategies based on poker to inspire audiences to change the way they think about risk. Participants to learn about the nature of risk, the fallacy of risk management, the brilliance and flaws of intuition, what getting “the edge” actually means, and why fear of failure can be brilliant if you know how to use it to your advantage.

As the BAFTA-nominated interviews producer on BBC Newsnight, Sam McAlister has successfully negotiated with everyone from Buckingham Palace and The White House to Facebook and Tesla. With skills honed through more than a decade in the BBC's elite news programmes, she has mastered the art and science of persuasion, as evidenced by her ability to build rapport with people and positively influence them to participate in a news programme that is renowned for its rigour and bite. Exclusives include, most famously, that interview with HRH Prince Andrew — but also interviews with Sheryl Sandberg, Prime Minister Justin Trudeau, President Bill Clinton, Elon Musk, Prime Minister Netanyahu, James Comey, Stormy Daniels, Julian Assange, Trevor Noah, Amy Schumer, and Eric Schmidt — to name a few. She has the inside scoop on what interviews like this say about leadership, reputation, and communication in the modern age and knows how to avoid making terrible mistakes and deal with the media. She also speaks about the art of negotiation — honed over years and years — and “how to convince a Prince.” Described as “indefatigable” and having “silky smooth persuasive skills,” when speaking to groups, McAlister outlines best practices for developing trust and understanding, as well as mistakes to avoid for more effective communication and negotiation in the modern age.

Lord Stuart Rose is the former chairman and chief executive of Marks & Spencer, Argos, Arcadia Group, and Booker Plc. Stuart, one of the preeminent executives in retail and one of the best-known British business leaders, is credited with giving Marks & Spencer renewed energy and cachet among younger, more fashion-savvy customers. During his time, he successfully defended the company from several takeover attempts, helped to rejuvenate the brand and was named the 2006 Business Leader of the Year by the World Leadership Forum.

Will Higham is a worldwide authority on future and evolving consumer behaviours. He writes consumer strategy reports, runs management planning and innovation workshops, and speaks on trends. He founded strategic consultancy Next Big Thing in 2002. The company has worked with a wide range of blue chip clients: from BBC to HSBC, Sainsbury’s to Siemens.

Dr. Pippa Malmgren is a trend spotter who advises investors and governments about economic policy and investment strategy. She anticipated the Financial Crisis in 2007, the slowdown in China, Brexit, Trump and the return of inflation. She is also an economist who manufactures, having co-founded), H Robotics which makes commercial-use aerial platforms (drones). She was named one of the Top 20 Most Influential Economists by Richtopia and one of the Top 5 Women in Finance by Rise in 2017.

Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Having had over thirty years of experience in board level business, Alan O'Neill shares powerful insights in all aspects of industry, including Financial Services, Hospitality, IT, Retail, Travel. It is this unrivalled business acumen that has seen Alan facilitate conferences in several countries and conduct master-classes with C-level executives.

Bill has served as CEO at Wickes, Focus and Iceland. He has now produced The Grimsey Review, looking at what can be done to reinvigorate the high street. He argues that town centres should be reinvented as community hubs, with housing and public services at the centre. Bill talks about changing customer habits and the growth of ‘mall culture.’ These out-of-town arenas will become the showrooms of the future, in which we choose what to order online.

Alex is a technology expert, specialising in the practical application of the latest innovations and tech trends to solve retail’s biggest challenges, from machine learning to post-channel retail. Prior to GDR, he spent seven years at technology firm Red Ant, designing and delivering award-winning applications, innovation and strategy from boardroom to stockroom for some of the UK's largest and most forward-thinking retailers. In his spare time, he enjoys running and an ongoing quest to connect everything in his house to the internet.