3 Results for
Event Location: North Carolina
Speaker Location: Ohio
Speaker Location: Washington
Consumer Behavior

Chairman of Albertson’s, Former CEO of Starbucks, & Former CEO of Extended Stay Hotels, and Former CEO of Pathmark Supermarkets

Fees
  • Local: $35,001 - $55,000*
  • US East: $35,001 - $55,000*
  • US West: $35,001 - $55,000*
  • Europe: $55,001 - $75,000*
  • Asia: $75,001 and up*
Jim Donald – the current co-chairman and former CEO of Albertson's, and the former CEO of Starbucks, Haggen Food & Pharmacy, and Extended Stay Hotels – focuses on innovation, quality, and service. He started his career as a grocer; he was handpicked by Sam Walton to build a supermarket presence for Wal-Mart. He helped Starbucks enjoy record growth and performance and increase its social responsibility commitment. At Extended Stay Hotels, Donald utilizing his reputation for turning around ailing companies. Named one of the “Top 25 CEOs in the World,” he addresses leadership, management, the power of one customer.

Expert on Customer Interaction and Experience

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $10,001 - $20,000*
  • Asia: $20,001 - $35,000*
James Gilmore is an expert on innovative thinking and the experience economy. As co-author of The Experience Economy, James Gilmore advises companies on how to turn their goods and services into a remarkable experience for the consumer. He discusses the concept of mass customization and helps businesses envision new possibilities for engaging customers and finding new sources of revenue.

Expert On Experience Staging & Mass Customization

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $10,001 - $20,000*
  • Asia: $20,001 - $35,000*
A creative mind dedicated to helping businesses develop new ways to deliver customer values, Joseph Pine is the co-author of numerous books including The Experience Economy. Pine is a marketing expert who illustrates the importance of creating unique interactions and experiences for consumers in order to drive revenue and growth. He consults with numerous Fortune 500 companies and start-ups around the world, helping them embrace the ideas and frameworks he writes about, develop concepts for creating more economic value, and see those concepts become reality. In his speaking and teaching activities, Pine has addressed both the World Economic Forum and TED and has been a Visiting Scholar with the MIT Design Lab and a Visiting Professor at the University of Amsterdam.
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