Mark Bowden is the keynote speaker for organizations worldwide whose work depends upon winning the hearts and minds of others. Mark entertainingly trains any audience in the most cutting edge techniques to stand out, win trust and profit every time they speak. His keynote presentation takes everyone on an exciting and humorous journey to understand how, with the right body language “It’s often not what you say—but how you say it, that gets results!” Expert in human behaviour and body language, keynote speaker Mark Bowden is the creator of TRUTHPLANE®, a communication training company and unique methodology for anyone who has to communicate with impact to an audience. Mark’s highly entertaining keynote speeches and training seminars teach audiences around the world how to use the most influential verbal and nonverbal language to stand out, win trust and gain credibility every time they speak.

The first African-American woman to hold the top policing job in Seattle, Washington, Carmen Best served with the Seattle Police Department for 28 years. In 2018, Best was promoted to Chief of Police, a job she called “a dream of a lifetime.” Best quickly began efforts to diversify the police force, which had long been less diverse than the city, recruiting more than 40 new officers of color. Chief Best speaks on diversity, inclusion, and leadership lessons-learned guiding a police department during times of crisis.

Jim Donald – the current co-chairman and former CEO of Albertsons, and the former CEO of Starbucks, Haggen Food & Pharmacy, and Extended Stay Hotels – focuses on innovation, quality, and service. He started his career as a grocer; he was handpicked by Sam Walton to build a supermarket presence for Wal-Mart. He helped Starbucks enjoy record growth and performance and increase its social responsibility commitment. At Extended Stay Hotels, Donald utilizing his reputation for turning around ailing companies. Named one of the “Top 25 CEOs in the World,” he addresses leadership, management, the power of one customer.