Jessica Cox has famously eliminated the words “I can’t” from her vocabulary. Despite being born without arms due to a birth defect, she has never allowed that to be a limiting factor. While Jessica suffered from self-esteem issues and physical challenges, she managed to overcome and achieve by graduating from college, learning to swim, drive a car, surf, scuba dive, and fly an airplane, becoming a Tae Kwon-Do State Champion, and living independently using her feet in ways others who take their hands for granted can only imagine. Jessica holds the title of the first person without arms to get a black belt in ATA Martial Arts and the Guinness World Record for the first pilot to fly with her feet. Her keynote speech focuses on turning “impossible” into “accomplishment.” As a person who has never viewed herself as a victim of her condition, Jessica shares humorous stories of struggles and success living in a “two-handed” world. She provides critical insight on how best to approach a challenge, redefining the concept of innovative thinking. She helps people reconnect with their own inner strengths and aptitudes.

With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.