With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.

Jill Bolte Taylor is the author of My Stroke of Insight: A Brain Scientist's Personal Journey and a neuroanatomist - a brain scientist who studies the anatomy of the brain. Her personal experience with a massive stroke and her subsequent eight-year recovery informed her work as a scientist and speaker. Named one of TIME magazine’s “100 most influential people in the world,” she shares her story and insights on the commonalities among all of us and how the intersection between logic and creativity will help you take charge of your thoughts and directly influence your level of happiness.

Ed Wallace is President and Chief Relationship Officer of The Relational Capital Group. He consults with and speaks for corporations and associations across the globe with a client list that is a Who’s Who of Fortune 500 companies. He is the author of the #1 best seller, The Relationship Engine along with three other critically acclaimed books on the power of business relationships - Business Relationships That Last, Fares to Friends, and Creating Relational Capital. In addition, Ed is currently on the Executive Education faculty of Drexel’s LeBow College of Business and Villanova University’s Human Resources Master’s program.

Known as a dynamic, captivating speaker, Joe is a sought-after expert on workforce, leadership, and teamwork subjects. He is the author of 3 books including Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work. Joe hosts the popular podcast Boss Better Now and his work as a leadership and workforce expert has appeared in The Wall Street Journal, Fortune, Newsweek, and more. Joe previously managed training at one of the largest healthcare systems in the country and has taught leadership courses at two major universities. Joe's programs combine energy, humor, stories, and rich social science research with clear, real-world takeaways on how to find and keep devoted employees, become better bosses, and create thriving workplaces.

Linda Clemons from Indianapolis, Indiana is the CEO of Sisterpreneur® Inc. Linda is an award-winning and record-setting sales producer as well as one of the top sales trainers in the world in the resort/timeshare industry where clients have generated over two billion in sales. A Body Language Expert trained and certified in Analytic Interviewing and Statement Analysis ™ which is a process used to detect deception.