Steve Robinson served as the Chief Marketing Officer of Chick-fil-A, the nation’s most profitable food chain, from 1981 to 2015. Responsible for overseeing all of the brand’s traditional marketing support, advertising, brand development innovation, menu innovation, and hospitality strategies, he was integrally involved in the company’s incredible growth trajectory. Robinson helped take the chicken chain from 184 stores and $100 million in annual revenue when he assumed his position, to more than 2,100 stores and $6.8 billion in annual sales upon his retirement. He is credited with identifying and rolling out the company’s “Eat Mor Chikin” branding and campaign, which is now recognized worldwide. He is also the author of the new book, Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand, due out in Spring 2019. He offers insights on building brand loyalty, creating a unique brand culture that stands out in a crowded global marketplace, and why success and culture are often so tightly linked.

Hailed as "Chief Troublemaker" by some of the world's largest corporations, Dustin Garis is a master of blending innovation and marketing together. His disruptive ideas have been put into play with companies all across the globe, including P&G, Coca-Cola, and many others. With his unique background and larger-than-life personality, Garis helps businesses across industries to deliver new and exciting products and services to consumers.

Cassandra “Cassi” Chandler is an innovator, strategist, investigator, and leader who has broken barriers, led diverse teams, and built cultures of motivational leadership and inclusivity at some of the world’s most important organizations, including Bank of America and the FBI. In a career that has included many “firsts” across the U.S. government and financial services industries, she served as the FBI’s first African American female special agent assistant director as well as the Bureau’s first female national spokesperson and director of public and community affairs. In addition to defining the tools motivational leaders need to mindfully build more high-performing cultures, Chandler provides actionable insights on how to move the needle while leading with empathy.

Have you ever wondered why more salespeople buy BMWs than other cars? Or why a name’s popularity grows after a hurricane of that name hits? Jonah Berger has the answers. A marketing professor at the Wharton School at the University of Pennsylvania and the New York Times best-selling author of the books "Contagious: Why Things Catch On" and "Invisible Influence: The Hidden Forces That Shape Behavior," Berger has spent the last decade studying how social influence works, why certain ideas and products catch on, and what we can do to make ourselves more influential. He shares with audiences the keys to harnessing this “influence” to forge great partnerships, sell slow-moving products, and be more intentional with business strategies. His work is regularly published in top-tier journals, he consults for a variety of Fortune 500 companies, and popular outlets like Harvard Business Review often cover his work.

A globally recognized brand-building innovator and a champion both of creativity and challenging the status quo in the workplace, Marisa Thalberg is 1 of only 18 to be inducted into the Forbes CMO Hall of Fame. She is considered one of the most dynamic and versatile marketing executives in the field, displaying versatility and adaptability that has led to her being an exceedingly successful leader in a diverse portfolio of industries, ranging from luxury beauty (The Estée Lauder Companies) and fast food (Taco Bell) to big box retail (Lowe’s Home Improvement) and theme parks and entertainment (SeaWorld/Busch Gardens). Her passionate advocacy for women at work led her on the path to social entrepreneurship as the founder of Executive Moms, an organization created to connect and support accomplished women who are both professionals and moms. In this capacity, Thalberg became an early leading voice and supporter for women, and particularly mothers, in the workplace, appearing across a range of media outlets including The TODAY Show, FOX, CNN, NBC News, and many more.

Scott Deming takes his twenty years of business ownership, board positions, working with small, independently owned companies as well as multi-national corporations and employee relationship expertise. Scott Deming speaks for and trains companies across the globe – big and small, in just about every industry. From CEOs to business owners to managers to sales people to customer service reps, Scott Deming’s programs have transformed individuals and organizations alike, showing them the real process for customer evangelism and lasting customer loyalty.

Tall and thin, with remarkable onscreen energy and ease, the actor possessed intense malleable features that he used to good effect in both dramatic and comedic roles. Despite this gift, he surprisingly began his career with off-screen pursuits. Jones worked as writer and story editor for NBC's college-set comedy "A Different World" from 1991 to 1992. In 2000, he took on a role in a sports-themed feature set in the recent past in "The Replacements" and in 2002, Jones portrayed a band director out to prove that he has the best band/drumline that the historical black colleges and universities have to offer in the drama "Drumline." Jones has appeared in numerous television series including "Rules of Engagement," "Necessary Roughness," "House M.D." and "Pushing Daisies."

Susan David Ph.D. is one of the world’s leading management thinkers and an award-winning psychologist at Harvard Medical School. Co-founder and co-director of the Institute of Coaching at Harvard/McLean Hospital and an authority on leadership, organizational culture, and success, she has been named to the 2017 Thinkers50 Radar list; the thinkers most likely to shape the future of how organizations are managed and led, and is a highly-sought speaker and scientific adviser. She is the author of the acclaimed Emotional Agility, an Amazon Best Book of the Year, Axiom Business Book Award Medalist, and a Nominee for the Books for a Better Life Award 2017. Dr. David and Emotional Agility have been featured in The New York Times, Washington Post, Wall Street Journal, New York Magazine, TIME, Business Insider, Fast Company, MSNBC, INC.com, Forbes, Strategy + Business, National Public Radio (Here & Now), PBS News Hour, Harvard Business Review and many other leading publications. Dr. David’s academic books include: The Oxford Handbook of Happiness (Oxford University Press) and Beyond Goals (Gower). Dr. David lives outside Boston with her family.

A leading expert on practical solutions for closing 'skills gaps' that deter organizational performance, the strategic impacts of changing workforce demographics, the leader’s critical role in managing talent, and how to accelerate the transfer and retention of critical knowledge, Dr. David DeLong has helped leaders in sectors such as healthcare, manufacturing, aerospace and defense, utilities, government, technology, and finance build a smarter workforce for almost two decades. Through customized presentations, he reveals strategies for building a Millennial-friendly culture, maximizing the value of veteran workers approaching retirement, developing new leaders faster, improving knowledge transfer across generations, and effectively managing organizational changes to build tomorrow’s workforce. He is the president of consulting firm, David DeLong & Associates, which helps clients solve the challenges created by a changing, and aging, workforce: Aging baby boomers, restless Gen-Xers, and promising Millennials. David has spoken for and consulted with numerous different organizations such as MetLife, American Council of Life Insurers, the Federal Reserve Bank, Farm Credit System, Microsoft, MasterCard, Lockheed Martin, U.S. Nuclear Regulatory Commission, Ernst & Young, and Accenture. He has written numerous books and his work has been widely cited in major publications such as the New York Times, Fortune Magazine, the Wall Street Journal, the Financial Times, Harvard Business Review Blog, CIO Magazine, US News & World Report, and The Boston Globe.

John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change. His is the premier voice on how the best organizations actually achieve successful transformations.

Dr. Gary Bradt is an author, clinical psychologist, leadership consultant, C-Suite executive coach. Challenging his audiences to become change leaders, Dr. Bradt shares timeless leadership principles that get results. Bradt encourages executives to move beyond the chaos of disruption, fear, and uncertainty that change often creates, and look for the golden ring of opportunity.

Tom Koulopoulos is Chairman and founder of Delphi Group, a 30-year-old Boston-based think tank named one of the fastest growing private companies by Inc. Magazine, and the founding partner of Acrovantage Ventures, which invests in early-stage technology startups. He is also the author of 13 books, an Inc.com columnist, the past Executive Director of the Babson College Center for Business Innovation, the past director of the Dell Innovation Lab, and a professor at Boston University. His insights have received wide praise from luminaries such as the late Peter Drucker, the father of modern management; Dee Hock, founder of Visa International, and Tom Peters, who called his writing, "a brilliant vision of where we must take our enterprises to survive and thrive." His Inc. column is read by over one million people yearly. Mr. Koulopoulos' thirteen books include his most recent, Reimagining Healthcare, The Bottomless Cloud, Revealing the Invisible, The Gen Z Effect, and Cloud Surfing.