Annie Auerbach is a writer and consultant specialising in the new world of work and the future of the workplace. She is the co-founder of cultural trends and insights agency Starling, and the author of Flex – Reinventing Work for a Smarter, Happier Life. Her work and research has big implications and fascinating insights for anyone that employs people, sells things, or works for a living.

Millennial, award-winning entrepreneur, CEO of Inkpact and women-in-tech ambassador. Charlotte is an inspiring and motivational speaker whose mission is to bring delight and connection to the heart of business communications. Using innovative and disruptive tech, Inkpact, successfully transforms digital email campaigns into beautiful, handwritten notes at scale. The letters are written by hand, by a freelance community of scribes - The Scribe Tribe, who make up the heart of the business. The thriving community of over 100 UK and US based creative freelancers leverage the flexible working hours and equal opportunity employment to earn in their spare time whilst doing work they love. Inkpact has recently launched a successful salesforce app allowing businesses to scale thoughtfulness at the touch of a button. Charlotte is a passionate and energetic leader who leads with heart. She has built a flexible and collaborative culture internally, provides work to those who prefer flexibility and has revolutionized the depth of connection companies can experience with their customers, through the power of innovative tech and human heart. Expertise: Charlotte is on a mission to connect the head and the heart of business and to drive innovation in the way humans and technology co-create meaningful experiences and lasting business relationships.

Susie has crafted an entire career from her unswerving passion for words and her belief in the power, influence and effectiveness that rich and precise communication can bring. Best known for her long-standing role on Britain’s word gameshow ‘Countdown’, her fascinating yet educational stories have entertained millions of households with her warm charm and stunning knowledge base around the power of language. Susie gives audiences a new appreciation of the value of using words that work, suggesting ways in which they can integrate her approaches into their own communication. With businesses struggling to sustain meaningful communication with customers and employees alike, her keynotes deliver powerful solutions. Susie’s mission is to help people and companies understand that words matter for meaningful collaboration that drives lasting results. Her entertaining yet educational stories are drawn from a lifetime of observation and surprisingly enough, include ways that even jargon can be a tool for personal and professional influence.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.