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Customer Experience

CEO of Maslansky + Partners; Expert on Communications and Language Strategies

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $20,001 - $35,000*
  • Asia: Please Inquire
Michael Maslansky, renowned message strategist, advises industry associations, professional communicators, and Fortune 500 companies on language strategies that shift perceptions and move markets. Using research and a trademarked polling methodology, he provides clear and compelling advice for how to use the right language and the right approach to using it.

Best-Selling Author & Former Chief Solutions Officer at Yahoo!

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Internet pioneer, business expert, and best-selling author of five books, Tim Sanders advises Fortune 500 executives on leadership, marketing, and new media strategies to grow their business. Building on his belief that that happy employees and satisfied customers drive business, he focuses on how to build relationships with knowledge, networking, and compassion. Tim is one of the top-rated keynote speakers on the speaking and lecture circuits due to his expertise, passionate delivery, and extensive pre-event preparation process. His highly-customized speeches on leadership development, sales success and collaboration deliver take away value for audience members as well as reinforcing event themes.

Former Chairman and Chief Executive of Marks & Spencer

Fees
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Lord Stuart Rose is the former chairman and chief executive of Marks & Spencer, Argos, Arcadia Group, and Booker Plc. Stuart, one of the preeminent executives in retail and one of the best-known British business leaders, is credited with giving Marks & Spencer renewed energy and cachet among younger, more fashion-savvy customers. During his time, he successfully defended the company from several takeover attempts, helped to rejuvenate the brand and was named the 2006 Business Leader of the Year by the World Leadership Forum.

Human Connection Expert, Moderator, Best-Selling Author

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
Riaz Meghji is a human connection expert and author of the book “Every Conversation Counts: The 5 Habits of Human Connection That Build Extraordinary Relationships”. His insights have been featured in Fast Company, Harvard Business Review and Financial Post. After one conversation led him to take a dramatically different career path that changed his life for the better, he became dedicated to exploring the ways that authentic human connection can change lives and organizations. In addition to being a respected thought leader and author on the topic of human connection, Riaz is also an accomplished broadcaster with 17 years of television hosting experience; he has interviewed experts on current affairs, sports, entertainment, politics, and business. Drawing from his experience of communicating and presenting in front of the camera, he has created practical tools for leaders to cultivate meaningful connections, build trust and collaborate effectively.

Business Performance Expert

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: $55,001 - $75,000*
Ryan Estis is a well-known Business Performance Expert helping companies, leaders and sellers more effectively connect to their two most important audiences: employees and customers. He has established himself as one of the premier speakers in the business field. Mr. Estis is regarded as one of the Top 100 Keynote Speakers by Meeting & Conventions Magazine, and has offered his services to companies including AT&T, Mayo Clinic, CDW, Cabela's, Giant Eagle, Hewitt, Microsoft, Medtronic, Equifax and BlueCross BlueShield.

Top Technology and Motivational Speaker, Futurist, & #1 Best-Selling Author

Fees
  • Local: $20,001 - $35,000*
  • US East: $35,001 - $55,000*
  • US West: $35,001 - $55,000*
  • Europe: $75,001 and up*
  • Asia: Please Inquire
Erik Qualman, a #1 best-selling author, top technology and motivational speaker, and futurist, has performed in over 50 countries and reached 25 million people this decade. Erik was voted the "2nd Most Likeable Author in the World" behind Harry Potter's J.K. Rowling and has been called the "Digital Dale Carnegie" and the "Tony Robbins of Tech." His entertaining, educating, and empowering style is made possible by his revolutionary video-storytelling capability. Qualman is the chairman of Equalman Studios, which has produced film and animation projects for the likes of Disney, Cartier, IBM, and many other global brands. His best-selling business books are used in over 200 universities and have been translated into eight different languages. Qualman was formerly a sitting professor at Harvard & MIT’s edX labs and has received an honorary doctorate for his groundbreaking work. NYU Stern indicated that Erik Qualman is to digital leadership what Deming is to quality and Drucker is to management.

CEO, Union Square Hospitality Group

Fees
  • Local: $55,001 - $75,000*
  • US East: $75,001 and up*
  • US West: $75,001 and up*
  • Europe: Please Inquire
  • Asia: Please Inquire
Danny Meyer is the CEO of Union Square Hospitality Group, which includes Union Square Cafe, Gramercy Tavern, Blue Smoke, Jazz Standard, Shake Shack, The Modern, Cafe 2 and Terrace 5 (at the Museum of Modern Art), Maialino, Untitled (at the Whitney Museum of American Art), and North End Grill, as well as Union Square Events and Hospitality Quotient. Each USHG restaurant and business is lovingly crafted and distinctive, and each strives to distinguish itself with warm hospitality and consistent excellence.

Head of Global Innovation at ServiceNow, Former Vice President of Global Innovation at Salesforce, Best-Selling Author, Digital Futurist, Silicon Valley Luminary

Fees
  • Local: $10,001 - $20,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: Please Inquire
Brian Solis is Principal Analyst and Futurist at Altimeter, the digital analyst group at Prophet and a digital anthropologist who studies disruptive technology and its impact on business and society. He is also a world-renowned keynote speaker who has earned accolades from organizers, audiences and media alike. Additionally, Brian is an award-winning author of seven best-selling books including X: The Experience When Business Meets Design, What’s the Future of Business (WTF) and The End of Business as Usual.

Healthcare Futurist and Innovation Expert

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: Please Inquire
  • Asia: $35,001 - $55,000*
Nicholas Webb is one of the country’s top business thought leaders. As a Senior Partner at Lassen Scientific, Inc., Nicholas works with Fortune 500 companies throughout the world to help them lead their industries in innovation and strategy. Unlike many consultants, Nicholas is not a theorist. He has been awarded over 40 patents by the U.S. Patent and Trademark Office for breakthrough technologies including one of the world’s smallest medical implants to a wide range of industrial, consumer, and wearable technologies. Nicholas is known by many as the “Innovation Evangelist.” He speaks around the world on the future of the economy, innovation, technology, leadership and healthcare.

Branding & Customer Service Expert and Author

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Scott Deming takes his twenty years of business ownership, board positions, working with small, independently owned companies as well as multi-national corporations and employee relationship expertise. Scott Deming speaks for and trains companies across the globe – big and small, in just about every industry. From CEOs to business owners to managers to sales people to customer service reps, Scott Deming’s programs have transformed individuals and organizations alike, showing them the real process for customer evangelism and lasting customer loyalty.

Co-Founder & Chairman of Honest Tea & Expert On Using Game Theory To Improve Business Strategy

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: Please Inquire
Barry Nalebuff is the co-founder of Honest Tea and an expert on using game theory to improve business strategy. In fascinating and engaging presentations, he helps audiences use these concepts to create new, effective solutions for their organizations. The author of six books, including best-selling Thinking Strategically and Co-opetition, he uses a diverse array of case studies about game theory to lead audiences to surprising revelations. With his sharp wit and warm sense of humor, he goes beyond the old rules of competition and cooperation to combine the advantages of both.

Business Leader and Author; Customer Experience Expert

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: Please Inquire
With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.