Doug Rauch, a legendary former president of Trader Joe’s, was instrumental in leading the company’s transformation from a 7/11 knockoff to what Fortune magazine called the “hottest retailer in the U.S.” In eye-opening presentations, he shares insights on building a great business based on culture, innovation, leadership, and teamwork. He shows leaders how to push for new and better ways to perform, and audiences walk away with knowledge of how to create a self-sustaining culture of innovation, build a brand in a competitive marketplace, and lead with a purpose.

How do you turn a t-shirt brand that’s sold from the trunk of a rusty car into a global, multi-million dollar business? Johnny Earle transformed Johnny Cupcakes into one of the world’s fastest growing independent businesses. Businessweek named him America’s No. 1 young entrepreneur, and he has been profiled by the New York Times, NPR, MTV, Forbes, Newsweek, the Boston Globe, and INC. By focusing on the customer experience (he wants buying a t-shirt to feel like your birthday), he created such a unique brand that consumers would (and do) line up around the block for his shirts.

Jeff Tobe offers techniques on getting "internal" and "external" clients to buy into and thrive on change.

Victoria was 11 years old when she came down with a rare viral disease, Transverse Myelitis, with which she battled for five years including four years in a vegetative coma. The disease left her without the use of her legs for nearly a decade. A lifelong swimmer and athlete, Victoria never gave up her childhood dream of competing in the Olympics Games. In June of 2010 she returned to the pool for the first time since her illness and in the spring of 2012 she qualified for the London Paralympic Games in four events. There she won a Gold Medal, and three Silver Medals. Despite missing five years of school during her illness, Victoria graduated on-time with her triplet brothers, from Exeter High School (New Hampshire) in June of 2013. Victoria is now an on-air TV personality with ESPN reporting for numerous programs including X-Games, Invictus Games, The ESPY Awards, espnW, Frozen Four, Special Olympics World Games and Sportscenter.

Frances West is an internationally-recognized thought leader, inspirational speaker, strategy advisor, author, and women in technology trailblazer known for her work in innovation, technology, and business transformation. She is the founder of FrancesWestCo, a global strategy advisory company focused on operationalizing inclusion as a business and technology imperative through her unique Authentic Inclusion™ blueprint. Her insightful and impactful approach comes from her unique personal background as a first-generation, no-English speaking immigrant to her trailblazing professional path as one of the first women in the technology field and her experience as a global executive in sales, marketing, business development, and research as well as her ground-breaking work in accessibility as IBM’s first Chief Accessibility Officer. Frances brings a valuable business perspective to this human rights-based initiative. Because of her expertise, she was invited as the sole IT industry representative to testify before the US Senate on the need to pass the UN Convention on the Rights of People with Disabilities and she holds an honorary doctorate from the University of Massachusetts in Boston in recognition of her work in accessibility, research, and digital inclusion.

Dan Cnossen is a Paralympic biathlete, cross-country skier, and former Navy SEAL platoon commander. In the fall of 2003, Dan became one of only 16 members from his Naval Academy class to enter the Navy SEAL program. Over the next six years, Dan was deployed multiple times to Iraq and Afghanistan and rose in rank to become the officer-in-charge of an 18-man SEAL platoon. In 2009, while serving in an area of heavy combat in Afghanistan, Dan stepped on an IED, losing both legs in the blast. He would later be awarded a Purple Heart and Bronze Star with Valor. For the next two years Dan fought for his life, enduring over 40 different surgeries, while readjusting to civilian life. It was during this time, as part of his rehab, that he was introduced to the sports of cross-country skiing and biathlon. Never one to shy from a challenge, he eventually earned a spot on the 2014 U.S. Paralympic Team. In 2015, Dan returned to graduate school, earning two degrees from Harvard University. At the 2018 Paralympic Games, Dan stole the show, remarkably winning one gold, four silver, and one bronze medal over a period of eight days and earning the honor of Best Male Athlete of The Games.