Michael J. Durant is the best-selling author of In the Company of Heroes and the inspiration for the movie Black Hawk Down. He was the sole survivor of the helicopter crash caused by a Somali-fired grenade and held as a prisoner of war for 11 days. Prior to his time in Somalia, Durant had participated in combat operations in the Persian Gulf, Panama, and Kuwait. A highly-decorated soldier, his awards include the Purple Heart and the Distinguished Service Medal. He addresses leadership, teambuilding, growth, and his experience as a soldier and as a hostage.

James Gilmore is an expert on innovative thinking and the experience economy. As co-author of The Experience Economy, James Gilmore advises companies on how to turn their goods and services into a remarkable experience for the consumer. He discusses the concept of mass customization and helps businesses envision new possibilities for engaging customers and finding new sources of revenue.

A creative mind dedicated to helping businesses develop new ways to deliver customer values, Joseph Pine is the co-author of numerous books including The Experience Economy. Pine is a marketing expert who illustrates the importance of creating unique interactions and experiences for consumers in order to drive revenue and growth. He consults with numerous Fortune 500 companies and start-ups around the world, helping them embrace the ideas and frameworks he writes about, develop concepts for creating more economic value, and see those concepts become reality. In his speaking and teaching activities, Pine has addressed both the World Economic Forum and TED and has been a Visiting Scholar with the MIT Design Lab and a Visiting Professor at the University of Amsterdam.