Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful for improving the employee culture at hundreds of companies. As one of the world’s authorities on employee culture and customer experience, Robert is a sought-after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly.

Doug Rauch, a legendary former president of Trader Joe’s, was instrumental in leading the company’s transformation from a 7/11 knockoff to what Fortune magazine called the “hottest retailer in the U.S.” In eye-opening presentations, he shares insights on building a great business based on culture, innovation, leadership, and teamwork. He shows leaders how to push for new and better ways to perform, and audiences walk away with knowledge of how to create a self-sustaining culture of innovation, build a brand in a competitive marketplace, and lead with a purpose.

Renowned psychology expert and Stanford University professor Michele Gelfand is one of the leading researchers and writers on culture and the impact of culture on behavior. Gelfand uses field, experimental, computational and neuroscience methods to understand the evolution of culture and its multilevel consequences for human groups. Her work has been cited over 50,000 times and has been featured in the Washington Post, the New York Times, the Boston Globe, National Public Radio, Voice of America, Fox News, NBC News, ABC News, and The Economist, among other outlets. Most recently, she is the author of "Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire the World."

Adam Markel, bestselling author, keynote speaker and resilience researcher, guides individuals and organizations to tap the power of resilience to master the challenges of constant change. With 18 years as a trial attorney building a multi-million dollar enterprise and 10 years as the CEO of a leading personal development and business training company, Adam has much to share about resilience, culture and change. Yet, some of his most enduring lessons came from his years as an ocean first responder - a life and death environment where Adam learned the importance of cultivating high performance capacity and impeccable teamwork.

Among the most influential retail industry executives for close to three decades, Jonathan Mayes has been one of the leading voices in elevating diversity, equity, and inclusion within the organizations he has led. Mayes is the former senior vice president and chief diversity & inclusion officer at Albertsons Companies, where he oversaw the organization’s government relations, sustainability, and philanthropy teams, and launched award-winning initiatives designed to position the business for success with DEI and corporate social responsibility at its foundation. He is a visionary who continues to drive the change toward a more representative and equitable workforce and has been recognized as one of the top diversity and inclusion executives in the U.S.

Future-of-work strategist Heather E. McGowan helps leaders prepare their people and organizations for the post pandemic world. As a keynote speaker, Heather gives lucidity to complex topics through her research rich, graphic frameworks, and powerful metaphors. In 2017, LinkedIn ranked her as its #1 global voice for education and in 2020 McGowan was listed as one of the Top 50 Female Futurists in Forbes. NYT columnist Thomas Friedman describes her as “the oasis” when it comes to insights into the future of work. McGowan is the coauthor of The Adaptation Advantage (April 2020) and the Empathy Advantage (March 2023).

A school teacher turned actor, musician, two-time national poetry slam champion, entrepreneur, and award-winning poetic voice, any given day may now find Sekou keynoting at a leadership conference, helping a Fortune 500 company with brand messaging, or even performing pieces for Barack Obama in Oprah’s backyard. Sekou is the creator of Poetic Voice, a new, cutting-edge speaking category that seamlessly fuses inspirational speaking with spoken word poetry to make messages more moving and memorable. For over 15 years, Sekou Andrews has been helping the world’s largest organizations deliver relevant information with riveting inspiration through an innovative, unconventional category of speaking called “Poetic Voice.”

Colin Coggins and Garrett Brown are agents of change who are known for their surprising and entertaining approaches to purpose-driven leadership and igniting culture shifts that reposition organizations to scale growth and make a profound impact in their teams, and with their customers. At the foundation of Colin and Garrett’s philosophy is the idea that the most successful leaders and teams are the ones who are able to evolve transactional encounters into transformational experiences where connections are made, solutions are created, and value is felt. After decades of collective experience as sales professionals, leaders, and executives, Colin and Garrett’s paths crossed at enterprise software company Bitium, where they played key roles in growing the business from relative obscurity to a prominent acquisition by Google. They now serve as adjunct professors of entrepreneurship at the University of Southern California’s Marshall School of Business, where they teach the hugely popular, first-of-its-kind class, “Sales Mindset for Entrepreneurs.”

Bran Ferren is a designer and technologist working in entertainment, product development, engineering, architecture, and the sciences. He is former president of research and development, and creative technology for Walt Disney. Once known for entertaining millions by creating special effects for Hollywood, theme parks and Broadway, Applied Minds co-founder Bran Ferren now solves impossible tech challenges with previously unimaginable inventions. He has been named one of the “100 Most Creative People in Business” by Fast Company.

With a medical, scientific, and philanthropic career that spans more than 30 years, Dr. Sue Desmond-Hellmann has devoted her life to improving the human condition through innovation. Most recently, she was the CEO of the Bill & Melinda Gates Foundation, leading the organization’s vision for a world where every person has the opportunity to live a healthy, productive life. She was formerly the first female chancellor of University of California at San Francisco and spent 14 years at biotech firm Genentech, leading the development of a number of breakthrough medicines. An innovator and leader in life sciences, Dr. Desmond-Hellmann’s diverse training as an oncologist, scientist, and business executive leads to her endless curiosity about the world and her desire to change it for the better. In speeches, she shares her unique insights not only on revolutionizing global health, but also on effective and innovative leadership. Using lessons-learned as a trailblazing female leader of one of the world’s largest philanthropies, Dr. Desmond-Hellmann inspires audiences with her unparalleled perspective on how to foster an environment of collaboration and relentless innovation to drive disruptive solutions that make an impact.

Blake Morgan was called "The Queen of Customer Experience" by Meta.She's the author of two books on customer experience. Most recently, her bestselling book, The Customer Of The Future (HarperCollins), was identified by Business Insider as one of the "top 20 books executives are reading to deal with COVID-19." She was called a "top 40 global female keynote speaker" by Real Leaders Magazine. In addition to being a sought-after speaker and bestselling author, Morgan is the host of "The Modern Customer Podcast,"

Alex Hunter is a branding expert, angel investor and company incubator, as well as the former head of online marketing for virgin group. He is also the creator and host of Attaché, a new style of online travel show, aimed at showing business travellers all they need to know in a very short film before visiting a city on company business. Alex is a highly regarded public speaker, appearing all over the world at major industry events such as ad:tech, Future of Web Apps (London, Las Vegas, Dublin, and Miami) and Thinking Digital. Other clients include Cisco, Deloitte, Procter & Gamble, O2, CapitalOne and the BBC.