John Foley creates an experience that transcends the traditional keynote. He has been recognized as one of the top ten most in demand speakers because of his high energy content and delivery. Using footage from inside the cockpit of the Blue Angels F-18 and behind the scenes documentary video, John creates an audio visual experience along with his deep knowledge of leadership and high performance.

Ron Kaufman is an expert at building service cultures and the author of Uplifting Service! Kaufman explains the steps needed to engineer a service culture, while focusing on results and practical action. His extensive experience across industries are distilled into proven methodologies to help clients upgrade service performance and improve service culture.

Kaiser Kuo is director of international communications at Baidu, China’s largest search engine. Living in Beijing for more than 20 years and named to the “Influence 100,” he is an expert on Chinese current affairs, politics, and culture and has experience in PR, marketing, and communications in Chinese markets. His weekly podcast is the most subscribed China-related podcast in the English language, and he was previously a technology correspondent for Red Herring magazine and worked as director of digital strategy for Ogilvy & Mather.