6 Results for
Speaker Location: Illinois
Speaker Location: Ohio
Customer Experience
Decision Making

Former CEO of McDonald’s and Executive Chairman Walgreen Boots Alliance

Fees
  • Local: $35,001 - $55,000*
  • US East: $55,001 - $75,000*
  • US West: $75,001 and up*
  • Europe: $75,001 and up*
  • Asia: $75,001 and up*
As McDonald’s Corporation’s legendary vice chairman and CEO, Jim Skinner led a turnaround at the world’s largest food service company, leaving the chain with the best financial performance in its history. One of the architects of McDonald’s worldwide “Plan to Win” revitalization plan launched in 2003, he managed a successful shift in strategy that led to increased sales, reinvented menus, modernized restaurants, and innovative new offerings. Repeatedly hailed by media as the “CEO of the Year, Skinner addresses business strategy, turnaround stories, leadership, and managing change.

Former President and CEO of Walgreens

Fees
  • Local: $35,001 - $55,000*
  • US East: $55,001 - $75,000*
  • US West: $55,001 - $75,000*
  • Europe: $75,001 and up*
  • Asia: $75,001 and up*
Greg Wasson is the former CEO of Walgreens, the largest drugstore chain in the U.S. He transformed an iconic company and helped change an entire industry. Known for his willingness to take risks, he spearheaded a string of deals that moved the company into new markets, including the acquisition of Duane Reade and Alliance Boots – creating the world’s first global health and wellness company. He also delivered returns exceeding the S&P 500 and generated more free cash flow than the previous 98 combined. Wasson discusses leading a global business and healthcare.

Expert on Customer Interaction and Experience

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $10,001 - $20,000*
  • Asia: $20,001 - $35,000*
James Gilmore is an expert on innovative thinking and the experience economy. As co-author of The Experience Economy, James Gilmore advises companies on how to turn their goods and services into a remarkable experience for the consumer. He discusses the concept of mass customization and helps businesses envision new possibilities for engaging customers and finding new sources of revenue.

Expert On Experience Staging & Mass Customization

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $10,001 - $20,000*
  • Asia: $20,001 - $35,000*
A creative mind dedicated to helping businesses develop new ways to deliver customer values, Joseph Pine is the co-author of numerous books including The Experience Economy. Pine is a marketing expert who illustrates the importance of creating unique interactions and experiences for consumers in order to drive revenue and growth. He consults with numerous Fortune 500 companies and start-ups around the world, helping them embrace the ideas and frameworks he writes about, develop concepts for creating more economic value, and see those concepts become reality. In his speaking and teaching activities, Pine has addressed both the World Economic Forum and TED and has been a Visiting Scholar with the MIT Design Lab and a Visiting Professor at the University of Amsterdam.

Senior Foresight Manager, Future Today Institute

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
What makes Mark Bryan one of the world’s leading futurists is his proven mastery advising organizations on the trends and tech that will disrupt their industries, and his inventive approaches for adapting to an ever-evolving business environment. He is the senior foresight manager at the Future Today Institute, a leading foresight and strategy firm founded by world renowned futurist Amy Webb. In his role, he supports leaders and their organizations in developing and implementing customized, forward-looking strategies that position them years ahead of their competitors and expedite their journeys to their desired futures. Bryan’s expertise spans across industries — having worked alongside national retail brands, higher education institutions, nonprofits, multi-family developers, and large corporate clients to evolve them from market leaders to market innovators.  

Expert on Sales and Author of "Can I Have 5 Minutes Of Your Time?"

Fees
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Hal Becker is a nationally known expert on sales, customer service, and negotiating. He conducts seminars or consults to more than 140 organizations a year. His client list includes IBM, Disney, New York Life, United Airlines, Verizon, Terminix, AT&T, Pearle Vision, and Cintas. He is the author of "Can I Have 5 Minutes Of Your Time?" which is now in its 21st printing and used by many corporations as their "Sales Bible."
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