Jim Donald – the current co-chairman and former CEO of Albertsons, and the former CEO of Starbucks, Haggen Food & Pharmacy, and Extended Stay Hotels – focuses on innovation, quality, and service. He started his career as a grocer; he was handpicked by Sam Walton to build a supermarket presence for Wal-Mart. He helped Starbucks enjoy record growth and performance and increase its social responsibility commitment. At Extended Stay Hotels, Donald utilizing his reputation for turning around ailing companies. Named one of the “Top 25 CEOs in the World,” he addresses leadership, management, the power of one customer.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

An award-winning innovator and disruptor, Reggie Fils-Aimé is a proven expert on transforming companies, re-vitalizing brands, and reshaping industries to solve daunting challenges and achieve ‘the impossible.’ Most recently, he was the president and chief operating officer of Nintendo of America – the first American and African-American to hold this position. Revered by business leaders and gaming fans alike, Fils-Aimé helped bring Nintendo’s greatest successes – including the Nintendo DS, the Wii, the Nintendo 3DS, Wii U, and the Nintendo Switch – to the global marketplace. Using his personal story as an example, he shares with audiences his principles for effective and innovative leadership, including defining a vision, courage in decision-making, and “irrefutable integrity.”

Described as America’s most widely recognized medical expert after Dr. Anthony Fauci, Dr. Vin Gupta, MD, MPA is a tech visionary who operates at the heart of disruption to develop solutions to the most-complex challenges in commerce, communication, healthcare, and society — now, and in the future. Close to two decades of experience as a renowned health policy expert and clinician have led Dr. Gupta to his current role as chief medical officer, Amazon Pharmacy, where he spearheads cutting-edge programs that are leading us into the interdependent futures of healthcare and technology. A uniquely public-facing figure keeping the world in the know about what’s happening now and next, Dr. Gupta’s forward-looking insights inspire leaders and their organizations to embrace change, think outside the box to break new ground, and create new inroads to innovation and success.

With more than a decade working at the heart of the technology industry, Dex Hunter-Torricke has managed communications for some of the most-influential and admired Silicon Valley leaders and corporations of our day. In his daily work, Dex plays a critical role in writing the next chapter on science, tech, the economy, and society across the globe, and spearheads efforts to bring the stories of how the world is being moved forward to light. From 2012-2016, he led the executive communications team at Facebook and served as personal speechwriter for Mark Zuckerberg. He then went on to join SpaceX as senior director of communications. He later served as the VP Global Communications & Public Engagement for the Oversight Board for Meta, the independent body that makes decisions on Facebook and Instagram’s most challenging content issues. Dex takes audiences into Facebook’s boardroom, Musk’s open-concept cubicle, the famed Googleplex, and finally to the UN itself to share lessons on what it takes in today’s environment to build highly effective internal teams, how to use storytelling in modern communications, and what to make of the steady transition from local to global that’s unfolded over the past decade.

Gavin Patterson is the president and chief revenue officer of Salesforce.com, Inc., leading the CRM company's global sales organization. He previously served as Chief Executive, BT from 2013-19. During his tenure, Patterson completed the UK rollout of the superfast fibre and started the deployment ultrafast fibre. He led the £15billion acquisition of EE, launched BT Sport, expanded BT’s cyber security practice and championed BT’s social purpose agenda. He joined BT in 2004 as MD Consumer and joined the board as CEO BT Retail in 2008. Prior to BT, he spent four years at Virgin Media and nine years at Procter & Gamble. Patterson is a Non-Executive Director at British Airways plc and a Trustee of the British Museum. He graduated from Cambridge University with an MEng in Chemical Engineering.

Millennial, award-winning entrepreneur, CEO of Inkpact and women-in-tech ambassador. Charlotte is an inspiring and motivational speaker whose mission is to bring delight and connection to the heart of business communications. Using innovative and disruptive tech, Inkpact, successfully transforms digital email campaigns into beautiful, handwritten notes at scale. The letters are written by hand, by a freelance community of scribes - The Scribe Tribe, who make up the heart of the business. The thriving community of over 100 UK and US based creative freelancers leverage the flexible working hours and equal opportunity employment to earn in their spare time whilst doing work they love. Inkpact has recently launched a successful salesforce app allowing businesses to scale thoughtfulness at the touch of a button. Charlotte is a passionate and energetic leader who leads with heart. She has built a flexible and collaborative culture internally, provides work to those who prefer flexibility and has revolutionized the depth of connection companies can experience with their customers, through the power of innovative tech and human heart. Expertise: Charlotte is on a mission to connect the head and the heart of business and to drive innovation in the way humans and technology co-create meaningful experiences and lasting business relationships.

Widely regarded as one of Britain’s greatest-ever skiers, Chemmy Alcott is a four-time Winter Olympian who has defied the odds in sport and life to inspire the world and show people that anything is possible when they’re willing to take risks. She represented Team GB throughout her 20-year sporting career, during which she became the eighth ranked skier in the world and the first British ski racer to win a run in the World Cup.

Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Having had over thirty years of experience in board level business, Alan O'Neill shares powerful insights in all aspects of industry, including Financial Services, Hospitality, IT, Retail, Travel. It is this unrivalled business acumen that has seen Alan facilitate conferences in several countries and conduct master-classes with C-level executives.

Martin McCourt has spent over 40 years working at the heart of British-based manufacturing, design and marketing for quality brands such as Dyson, Mars, Duracell, Toshiba and Pelikan. Martin was the CEO of Dyson for 15 years, the ideas to market-leading consumer products maker. As CEO, he devised and implemented a strategy that transformed the company from a single product, single market producer into one where 80% of the business came from over 60 markets around the world. In that time he increased UK skilled jobs, grew profits to over £300m and enabled James Dyson to keep on inventing. In 2011 Dyson hit £1 bn revenue for the first time. Martin was directly responsible for the establishment of Dyson subsidiaries in the USA, Japan, Switzerland, Austria and Germany. In total he took Dyson into over 60 markets, achieving market leadership in the majority including the USA.

Lord Stuart Rose is the former chairman and chief executive of Marks & Spencer, Argos, Arcadia Group, and Booker Plc. Stuart, one of the preeminent executives in retail and one of the best-known British business leaders, is credited with giving Marks & Spencer renewed energy and cachet among younger, more fashion-savvy customers. During his time, he successfully defended the company from several takeover attempts, helped to rejuvenate the brand and was named the 2006 Business Leader of the Year by the World Leadership Forum.