Millennial, award-winning entrepreneur, CEO of Inkpact and women-in-tech ambassador. Charlotte is an inspiring and motivational speaker whose mission is to bring delight and connection to the heart of business communications. Using innovative and disruptive tech, Inkpact, successfully transforms digital email campaigns into beautiful, handwritten notes at scale. The letters are written by hand, by a freelance community of scribes - The Scribe Tribe, who make up the heart of the business. The thriving community of over 100 UK and US based creative freelancers leverage the flexible working hours and equal opportunity employment to earn in their spare time whilst doing work they love. Inkpact has recently launched a successful salesforce app allowing businesses to scale thoughtfulness at the touch of a button. Charlotte is a passionate and energetic leader who leads with heart. She has built a flexible and collaborative culture internally, provides work to those who prefer flexibility and has revolutionized the depth of connection companies can experience with their customers, through the power of innovative tech and human heart. Expertise: Charlotte is on a mission to connect the head and the heart of business and to drive innovation in the way humans and technology co-create meaningful experiences and lasting business relationships.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.

Gavin Patterson is the president and chief revenue officer of Salesforce.com, Inc., leading the CRM company's global sales organization. He previously served as Chief Executive, BT from 2013-19. During his tenure, Patterson completed the UK rollout of the superfast fibre and started the deployment ultrafast fibre. He led the £15billion acquisition of EE, launched BT Sport, expanded BT’s cyber security practice and championed BT’s social purpose agenda. He joined BT in 2004 as MD Consumer and joined the board as CEO BT Retail in 2008. Prior to BT, he spent four years at Virgin Media and nine years at Procter & Gamble. Patterson is a Non-Executive Director at British Airways plc and a Trustee of the British Museum. He graduated from Cambridge University with an MEng in Chemical Engineering.

Originally a facial therapist, Jo fell in love with fragrance whilst working from her discreet skin care clinic which she set up from her London home. Discovering an instinctual talent for creating scented products by hand in her kitchen, word of her exceptional potions quickly spread and soon Jo was unable to keep up with demand. From these artisan beginnings Jo launched her first brand, Jo Malone London which gained cult status around the world.

Elena Corchero’s approach to innovation is allowing brands to better engage with the growing segment of smart and responsible consumers as well as generating award winning experiences through product development. Elena is the Founder & CEO of Room One - a Design & Technology Lab merging AI, IoT, VR under one room to explore what it means to be human. She has worked on projects with Ericsson, Unilever, Tate Modern and more. As the founder and director of Lost Values Elena has developed unique problem solving tools and workshops that focus on strengthening the emotional value and bond we experience with the products we consume and the people we share moments with.

Hamish Taylor has an award winning record of driving innovation and change in a number of very different environments and is one of the world’s leading experts in Innovation/Change, Customer Focus/Brand Management and Performance. He was trained in brand management at Procter & Gamble, became head of Brands at British Airways, before becoming CEO of Eurostar and CEO of Sainsbury's Bank. In each case, he left behind a record of significant growth/turnarround triggered by a willingness to challenge industry/organisation norms and place the customer at the core of all activities.

Sahar Hashemi OBE is a UK entrepreneur, best known as co-founder of the coffee chain Coffee Republic and confectionery brand Skinny Candy. She was appointed Officer of the Order of the British Empire (OBE) in the 2012 Birthday Honours for services to the UK economy and to charity. She has been named to various power lists, including those compiled by the Daily Mail, Independent on Sunday[2] and Management Today. Her latest book Switched On: 10 Habits to Being Highly Effective in Your Job, and Loving it focuses on creating an entrepreneurial mindset for employees in large companies. Sahar says, "The future is all about being entrepreneurial in the employee context. You need to bring your whole personality – not just the ‘professional’ you - to work. Move outside your comfort zone, ignite your innate creativity and forget the ‘this is how we’ve always done things’ mentality. Don’t fear failure, fear complacency. "

Alicia is the entrepreneurial founder and President of Skimlinks, an innovative platform helping publishers such as Buzzfeed, Conde Nast, Gizmodo, and Aol monetize their commerce-related content. Alicia started the company in her living room in Sydney, Australia, and over 10 years as CEO of the business she grew it to a $50m/year business based in London with operations in San Francisco and New York. In 2018 she stepped down as CEO to focus on building new businesses, and speaking about culture, storytelling and innovation. Prior to founding Skimlinks, Alicia worked in product management and business development for both corporates such as IBM, Vodafone and Fairfax Media, as well as startups. She has a computer science degree from University of Technology, Sydney, where she graduated at the top of her class. Alicia is now on the Board of Trustees of the charity Young Enterprise, helping young people build their confidence and enterprising skills while starting their own businesses at school.