With more than a decade working at the heart of the technology industry, Dex Hunter-Torricke has managed communications for some of the most-influential and admired Silicon Valley leaders and corporations of our day. In his daily work, Dex plays a critical role in writing the next chapter on science, tech, the economy, and society across the globe, and spearheads efforts to bring the stories of how the world is being moved forward to light. From 2012-2016, he led the executive communications team at Facebook and served as personal speechwriter for Mark Zuckerberg. He then went on to join SpaceX as senior director of communications. He later served as the VP Global Communications & Public Engagement for the Oversight Board for Meta, the independent body that makes decisions on Facebook and Instagram’s most challenging content issues. Dex takes audiences into Facebook’s boardroom, Musk’s open-concept cubicle, the famed Googleplex, and finally to the UN itself to share lessons on what it takes in today’s environment to build highly effective internal teams, how to use storytelling in modern communications, and what to make of the steady transition from local to global that’s unfolded over the past decade.

Gavin Patterson is the president and chief revenue officer of Salesforce.com, Inc., leading the CRM company's global sales organization. He previously served as Chief Executive, BT from 2013-19. During his tenure, Patterson completed the UK rollout of the superfast fibre and started the deployment ultrafast fibre. He led the £15billion acquisition of EE, launched BT Sport, expanded BT’s cyber security practice and championed BT’s social purpose agenda. He joined BT in 2004 as MD Consumer and joined the board as CEO BT Retail in 2008. Prior to BT, he spent four years at Virgin Media and nine years at Procter & Gamble. Patterson is a Non-Executive Director at British Airways plc and a Trustee of the British Museum. He graduated from Cambridge University with an MEng in Chemical Engineering.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

Millennial, award-winning entrepreneur, CEO of Inkpact and women-in-tech ambassador. Charlotte is an inspiring and motivational speaker whose mission is to bring delight and connection to the heart of business communications. Using innovative and disruptive tech, Inkpact, successfully transforms digital email campaigns into beautiful, handwritten notes at scale. The letters are written by hand, by a freelance community of scribes - The Scribe Tribe, who make up the heart of the business. The thriving community of over 100 UK and US based creative freelancers leverage the flexible working hours and equal opportunity employment to earn in their spare time whilst doing work they love. Inkpact has recently launched a successful salesforce app allowing businesses to scale thoughtfulness at the touch of a button. Charlotte is a passionate and energetic leader who leads with heart. She has built a flexible and collaborative culture internally, provides work to those who prefer flexibility and has revolutionized the depth of connection companies can experience with their customers, through the power of innovative tech and human heart. Expertise: Charlotte is on a mission to connect the head and the heart of business and to drive innovation in the way humans and technology co-create meaningful experiences and lasting business relationships.

Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.

Susie has crafted an entire career from her unswerving passion for words and her belief in the power, influence and effectiveness that rich and precise communication can bring. Best known for her long-standing role on Britain’s word gameshow ‘Countdown’, her fascinating yet educational stories have entertained millions of households with her warm charm and stunning knowledge base around the power of language. Susie gives audiences a new appreciation of the value of using words that work, suggesting ways in which they can integrate her approaches into their own communication. With businesses struggling to sustain meaningful communication with customers and employees alike, her keynotes deliver powerful solutions. Susie’s mission is to help people and companies understand that words matter for meaningful collaboration that drives lasting results. Her entertaining yet educational stories are drawn from a lifetime of observation and surprisingly enough, include ways that even jargon can be a tool for personal and professional influence.

Lord Stuart Rose is the former chairman and chief executive of Marks & Spencer, Argos, Arcadia Group, and Booker Plc. Stuart, one of the preeminent executives in retail and one of the best-known British business leaders, is credited with giving Marks & Spencer renewed energy and cachet among younger, more fashion-savvy customers. During his time, he successfully defended the company from several takeover attempts, helped to rejuvenate the brand and was named the 2006 Business Leader of the Year by the World Leadership Forum.

Andrew specialises in employee engagement, customer experience and the leadership required to create the link between the two. Previously, he spent 28 years working for the John Lewis Partnership, starting as a management trainee to becoming responsible for customer experience across the department store division.

Sahar Hashemi OBE is a UK entrepreneur, best known as co-founder of the coffee chain Coffee Republic and confectionery brand Skinny Candy. She was appointed Officer of the Order of the British Empire (OBE) in the 2012 Birthday Honours for services to the UK economy and to charity. She has been named to various power lists, including those compiled by the Daily Mail, Independent on Sunday[2] and Management Today. Her latest book Switched On: 10 Habits to Being Highly Effective in Your Job, and Loving it focuses on creating an entrepreneurial mindset for employees in large companies. Sahar says, "The future is all about being entrepreneurial in the employee context. You need to bring your whole personality – not just the ‘professional’ you - to work. Move outside your comfort zone, ignite your innate creativity and forget the ‘this is how we’ve always done things’ mentality. Don’t fear failure, fear complacency. "

Grant Leboff’ is a thought leader on business strategy, best-selling author and successful businessman. Through his portal, stickymarketing.com he produces a wealth of resources and information on effective Sales and Marketing for business in an ever changing business environment. His main focus is to address the massive changes that are taking place in a world that is constantly being introduced to new technologies and an evolving world wide web. He provides businesses with new sales and marketing strategies to achieve success in this new environment. Grant is able to guarantee that your audience will not have heard his material before and answers the question: "What should I be thinking about in two years and what should I ignore?" He is also a successful businessperson in his own right, so his talks are based on experience, not theory. Indeed , he is so much at the forefront of digital marketing technology that he is frequently engaged by Silicon Valley firms to test their technology prior to launch.

Mark Gallagher has worked in Formula One for almost 30 years and has spent the last 15 working as senior executive within the management of Jordan Grand Prix, Red Bull Racing and Cosworth. While operating at the centre of this fascinating sports business, Mark has worked directly with the world’s top drivers and team owners, giving him a privileged understanding of what it takes to be a world class competitor.