Crisis Management
Customer Experience

Former Director of the National Geospatial-Intelligence Agency (NGA)

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Robert Cardillo is the sixth Director of the National Geospatial-Intelligence Agency (NGA). Mr. Cardillo leads and directs NGA under the authorities of the Secretary of Defense and Director of National Intelligence. He became NGA’s director on Oct. 3, 2014. Prior to this assignment, Mr. Cardillo served as the first Deputy Director for Intelligence Integration, Office of the Director of National Intelligence, from 2010 to 2014. In addition, he served as the Deputy Director of the Defense Intelligence Agency (DIA) and the Deputy Director for Analysis, DIA, from 2006 to 2010. In the summer of 2009, Mr. Cardillo served as the Acting J2, a first for a civilian, in support of the Chairman of the Joint Chiefs of Staff. Before he moved to DIA, Mr. Cardillo led Analysis and Production as well as Source Operations and Management at NGA from 2002 to 2006. Mr. Cardillo’s leadership assignments at NGA also included Congressional Affairs, Public Affairs, and Corporate Relations. Mr. Cardillo began his career with DIA in 1983 as an imagery analyst, and he was selected to the Senior Executive Service in 2000. Mr. Cardillo earned a Bachelor of Arts in Government from Cornell University in 1983 and a Master of Arts in National Security Studies from Georgetown University in 1988. Mr. Cardillo is the recipient of the Director of National Intelligence Distinguished Service Medal, the Presidential Rank of Distinguished Executive, the Presidential Rank of Meritorious Executive, and the Chairman of the Joint Chiefs of Staff Joint Meritorious Civilian Service Award. Mr. Cardillo resides in Northern Virginia with his wife. They have three children and five grandchildren.

Author and Customer Loyalty Expert

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $20,001 - $35,000*
  • Asia: $20,001 - $35,000*
Jackie Huba has been researching the effects of word of mouth on customer loyalty since 2001. Forbes calls Jackie Huba's work in this field "the word of mouth gospel."

Best-Selling Author, Expert on Millennial Workforce & Entrepreneur

Fees
  • Local: Under $10,000*
  • US East: $10,001 - $20,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $20,001 - $35,000*
Michael Parrish DuDell is an entrepreneur, keynote speaker, and the best-selling author of Shark Tank Jump Start Your Business and Shark Tank Secrets to Success—the official business books from ABC’s hit show, Shark Tank. Ranked as one of the top three most popular business authors by Amazon.com and named “one of nation’s leading Millennial voices” by IBM, Michael is a recognized industry expert and commentator who’s regularly featured across numerous media outlets, including CNN, CNBC, Fox News, Fox Business News, Bloomberg TV, and many more. He's also the host of The Next Crop—an interview web series that showcases the next generation of business and media influencers. An award-winning international keynote speaker, Michael delivers high-energy workshops and interactive presentations designed to help businesses and leaders build future-focused organizations and connect with a new generation of consumer. He has guest lectured at such renowned universities as MIT and Columbia and collaborated with some of the world’s most influential brands, including Kraft, Visa, Disney, L’Oreal, and American Express.

Customer Service Expert & 20 Year Veteran of Disney

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: Please Inquire
  • Asia: $10,001 - $20,000*
Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today. Dennis launched a division of the Disney Institute responsible for consulting with some of the world’s largest companies including ExxonMobil, AT&T, and Coca Cola.

CEO & Founder of Red Shoes Living

Fees
  • Local: $10,001 - $20,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Lonnie Mayne is an internationally recognized keynote speaker, author and executive performance advisor to many of the top brands and most influential leaders in business and community today. He is a former technology and turnaround executive who has developed and advanced the concept of Red Shoes Living into one of the most innovative themes of our times.

Former NASA Astronaut, Columbia University Engineering Professor

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: $35,001 - $55,000*
A four-time spacewalker on two missions to the Hubble Space Telescope, including the final Hubble servicing mission which has been called the most dangerous and complex mission in space shuttle history, Mike uses humor and his unique storytelling ability to inspire audiences to identify the passion in their work, use teamwork and innovation to solve problems, provide leadership in the face of adversity, and never give up when pursuing a goal. Mike provides insights into the commercialization of space and how advances in technology and automation have changed the space program, and will affect the future of space exploration and private spaceflight.

Former Assistant Director of the FBI Counterintelligence Division

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
Mr. E. William (Bill) Priestap is a recognized thought leader in national security, with a particular expertise in the growing threats posed by certain foreign nations, especially Russia and China. After twenty-one years, he concluded his FBI career in April 2019. For the last three years, he was responsible for all aspects of the FBI’s counterintelligence mission as Assistant Director, including the development and implementation of the agency’s global strategy to counter foreign nations’ intelligence efforts. Under his leadership, the division also conducted the Hillary Clinton email and Russia election influence investigations. Priestap provides audiences an in-depth overview of the current threats posed by nation-states today. His presentations also include a description of the gravity and complexity of these intelligence and counterintelligence threats as well as an easy-to-understand explanation about why every American should be concerned about them.

Chairman, The Sound Agency

Fees
  • Local: $10,001 - $20,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $20,001 - $35,000*
Julian is a sound and communication expert. He travels the world training people to listen better and create healthier sound. He is author of the books How to be Heard and Sound Business. Julian’s five TED talks have been watched more than 40 million times. His latest, How to speak so that people want to listen, is in the top 10 TED talks of all time. Julian is regularly featured in the world’s media, including TIME Magazine, The Times, The Economist and the BBC. Julian is also founder of The Sound Agency. The audio-branding company asks and answers the question “How does your brand sound?”. The Sound Agency work with some of the world’s biggest brands to improve their sound. Their award-winning work has made headlines internationally. Julian’s love of sound stems from his early experience as a musician. He was a drummer for British brand The Transmitters, amongst many others, and played on their second Peel Session in 1981. Before The Sound Agency, Julian spent 30 years working in advertising and publishing. He founded, grew and sold contract magazine publishing agency TPD. Nowadays, Julian splits his time between London and Orkney, where he lives with his fiancee and youngest daughter

Business Strategy Expert & Best-Selling Author

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Chip Bell is a world renowned authority on customer loyalty and service innovation and has written over 400 articles for business journals and magazines. Dr. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique strategies they can put into practice the minute they leave his keynote.

Former Assistant Secretary of Defense, Douglas Dillon Professor of Government, Harvard Kennedy School

Fees
  • Local: $55,001 - $75,000*
  • US East: $55,001 - $75,000*
  • US West: $55,001 - $75,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Director of Harvard's Belfer Center for Science and International Affairs, Graham Allison is a leading analyst of U.S. national security and defense policy with a special interest in nuclear weapons, terrorism, and decision-making. As Assistant Secretary of Defense in the first Clinton Administration, Dr. Allison received the Defense Department's highest civilian award, the Defense Medal for Distinguished Public Service, for "reshaping relations with Russia, Ukraine, Belarus, and Kazakhstan to reduce the former Soviet nuclear arsenal."

Grammy-Nominated Performer, Communication Expert and Business Visionary

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
With an unparalleled career that has consistently transcended the boundaries of music, culture and thought leadership, Freddie Ravel toured with Brazilian master Sergio Mendes, directed the legendary band that bridged black and white America - Earth, Wind and Fire, performed on the silver screen with the Queen of Pop - Madonna, rocked stadiums with Afro-Latin-Blues-Rock icon Carlos Santana, performed the Grammys with Prince, cut tracks with Kanye and led the teams behind J. Lo, Jimmy Kimmel and Lady GaGa to become the “Expert’s Expert” on multi-generational integration. As an author, Freddie’s published works with Deepak Chopra on how music and thought cannot exist without silence illuminated that the “pause between the notes” is essential for effective communication. Highlighting the power of listening - whether to clients, colleagues or the signals that nature sends us - would lead to an invitation from the family of Dr. Martin Luther King, Jr. to be a featured author alongside Maya Angelou, Stevie Wonder, Muhammad Ali and Robert Kennedy Jr. in the book, Open My Eyes, Open My Soul. Freddie would later be dubbed the “Keynote Maestro” by the City of Los Angeles for his groundbreaking Life In Tune™ system to “renew the national and international economy.” In constant demand to bring audiences in tune around the world, his clients include IBM, Toyota, NASA, Apple, Blue Cross Health, Google and Prudential Financial Services who call his “ideal balance of Entertainment and Content” essential for businesses and entrepreneurs to transform from dissonance to harmony.

Former White House Senior Advisor for Strategy, Assistant Secretary of the Treasury, Public Affairs, & Managing Director, Teneo

Fees
  • Local: Under $10,000*
  • US East: $10,001 - $20,000*
  • US West: $20,001 - $35,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Tony Sayegh is a leading figure in public affairs, strategic communications and political commentary. Tony has had an extensive media portfolio spanning across television, radio, print and digital platforms. He is currently a Managing Director at Teneo, a global CEO advisory firm based in New York City. He twice served in the Administration of President Donald J. Trump. Most recently Tony advised President Trump during the House impeachment inquiry as White House Senior Advisor for Strategy and Spokesperson for the President on the matter. He first joined the Administration as Assistant Secretary of the Treasury, leading the department’s Office of Public Affairs.