Jeff Tobe offers techniques on getting "internal" and "external" clients to buy into and thrive on change.

Jackie Huba has been researching the effects of word of mouth on customer loyalty since 2001. Forbes calls Jackie Huba's work in this field "the word of mouth gospel."

Stephen Woessner has16 years of experience in Web strategy development, search engine optimization (SEO), marketing, sales, and strategic planning. He has consulted with hundreds of clients on the development of Web sites and online promotional strategies.

Alex Sheen is the Founder of because I said I would, the international social movement and nonprofit dedicated to the betterment of humanity through promises made and kept. Sparked by the loss of his father, Alex began sending promise cards to anyone who requested them at no cost. Since his father’s passing on September 4, 2012, because I said I would has sent over 8.4 million promises cards to over 150 countries.

Paul Gillin expertly simplifies the usage of social media and online channels for business executives and marketers. He draws his audience in with humor and anecdotes and prepares them for what they are facing today.

Michael Parrish DuDell is an entrepreneur, keynote speaker, and the best-selling author of Shark Tank Jump Start Your Business and Shark Tank Secrets to Success—the official business books from ABC’s hit show, Shark Tank. Ranked as one of the top three most popular business authors by Amazon.com and named “one of nation’s leading Millennial voices” by IBM, Michael is a recognized industry expert and commentator who’s regularly featured across numerous media outlets, including CNN, CNBC, Fox News, Fox Business News, Bloomberg TV, and many more. He's also the host of The Next Crop—an interview web series that showcases the next generation of business and media influencers. An award-winning international keynote speaker, Michael delivers high-energy workshops and interactive presentations designed to help businesses and leaders build future-focused organizations and connect with a new generation of consumer. He has guest lectured at such renowned universities as MIT and Columbia and collaborated with some of the world’s most influential brands, including Kraft, Visa, Disney, L’Oreal, and American Express.

Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today. Dennis launched a division of the Disney Institute responsible for consulting with some of the world’s largest companies including ExxonMobil, AT&T, and Coca Cola.

Lonnie Mayne is an internationally recognized keynote speaker, author and executive performance advisor to many of the top brands and most influential leaders in business and community today. He is a former technology and turnaround executive who has developed and advanced the concept of Red Shoes Living into one of the most innovative themes of our times.

Julian is a sound and communication expert. He travels the world training people to listen better and create healthier sound. He is author of the books How to be Heard and Sound Business. Julian’s five TED talks have been watched more than 40 million times. His latest, How to speak so that people want to listen, is in the top 10 TED talks of all time. Julian is regularly featured in the world’s media, including TIME Magazine, The Times, The Economist and the BBC. Julian is also founder of The Sound Agency. The audio-branding company asks and answers the question “How does your brand sound?”. The Sound Agency work with some of the world’s biggest brands to improve their sound. Their award-winning work has made headlines internationally. Julian’s love of sound stems from his early experience as a musician. He was a drummer for British brand The Transmitters, amongst many others, and played on their second Peel Session in 1981. Before The Sound Agency, Julian spent 30 years working in advertising and publishing. He founded, grew and sold contract magazine publishing agency TPD. Nowadays, Julian splits his time between London and Orkney, where he lives with his fiancee and youngest daughter

Chip Bell is a world renowned authority on customer loyalty and service innovation and has written over 400 articles for business journals and magazines. Dr. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique strategies they can put into practice the minute they leave his keynote.

With an unparalleled career that has consistently transcended the boundaries of music, culture and thought leadership, Freddie Ravel toured with Brazilian master Sergio Mendes, directed the legendary band that bridged black and white America - Earth, Wind and Fire, performed on the silver screen with the Queen of Pop - Madonna, rocked stadiums with Afro-Latin-Blues-Rock icon Carlos Santana, performed the Grammys with Prince, cut tracks with Kanye and led the teams behind J. Lo, Jimmy Kimmel and Lady GaGa to become the “Expert’s Expert” on multi-generational integration. As an author, Freddie’s published works with Deepak Chopra on how music and thought cannot exist without silence illuminated that the “pause between the notes” is essential for effective communication. Highlighting the power of listening - whether to clients, colleagues or the signals that nature sends us - would lead to an invitation from the family of Dr. Martin Luther King, Jr. to be a featured author alongside Maya Angelou, Stevie Wonder, Muhammad Ali and Robert Kennedy Jr. in the book, Open My Eyes, Open My Soul. Freddie would later be dubbed the “Keynote Maestro” by the City of Los Angeles for his groundbreaking Life In Tune™ system to “renew the national and international economy.” In constant demand to bring audiences in tune around the world, his clients include IBM, Toyota, NASA, Apple, Blue Cross Health, Google and Prudential Financial Services who call his “ideal balance of Entertainment and Content” essential for businesses and entrepreneurs to transform from dissonance to harmony.

Rahaf Harfoush is a Strategist, Digital Anthropologist, and Best-Selling Author who focuses on the intersections of emerging technology, innovation, and digital culture. Her research centres on the human impacts of artificial intelligence, algorithms, social networks, and big data. Her latest book, entitled “Hustle & Float” (February 2019) reveals how the collision of disruptive technologies and centuries-old beliefs about work, is creating an untenable tension for workers in the idea economy, and what organizations need to do to help their creatives thrive.