Customer Experience
Ethics

Culture Strategist at Zappos.com & Author of Culture Blueprint

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: $35,001 - $55,000*
Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful for improving the employee culture at hundreds of companies. As one of the world’s authorities on employee culture and customer experience, Robert is a sought-after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly.

Research Associate at the Oxford University, former Google strategist, and Author of Stand Out of Our Light: Freedom and Resistance in the Attention Economy

Fees
  • Local: Please Inquire
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $20,001 - $35,000*
James Williams’ work sits at the intersection of philosophy, ethics, and technology. A research associate at Oxford’s Internet Institute, he worked for 10 years at Google, where he received the company’s highest honor, the Founder’s Award, for his work on search advertising. He is particularly interested in advancing freedom of thought and wellbeing in environments of highly persuasive design, and authored a new book on this topic, Stand Out of Our Light: Freedom and Resistance in the Attention Economy.

Renowned Founders of world-class iconic brands, including international franchise College Hunks Hauling Junk & Moving, Co-Authors of “Effortless Entrepreneur: Work Smart, Play Hard, Make Millions,” National TV Personalities, and Thought Leaders

Fees
Please Inquire
Childhood best friends, Nick Friedman and Omar Soliman, were just twenty-two when they co-founded the now iconic junk removal and moving company, College Hunks Hauling Junk. Starting as an idea to earn some extra money over college break in a beat-up cargo van, the duo has grown College Hunks into a $300 million national franchise with more than 100 locations – truly demonstrating what it means to be both bold risk takers and modern leaders. The company and founders have been widely recognized and acclaimed for their world-class culture and service, as well as their progressive approach to doing business in the 21st century. Through lessons-learned from their monumental business growth, the pair discuss what it means to create a purpose-driven, customer-centric organization, while also sharing their secrets to success: patience, persistence, and standing out in a crowded landscape. Building their company around visionary leadership, Friedman and Soliman showcase how to craft a world-class organization by developing an entrepreneurial culture of strong, reliable teams.

Former Chairman of North America for LVMH Moët Hennessy Louis Vuitton

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
For more than 25 years, Pauline Brown has acquired, built, and led the world’s most influential global luxury brands. Pauline served as the Chairman of North America for the world’s leading luxury goods company, LVMH Moët Hennessy Louis Vuitton, where she provided regional leadership for about 70 brands in five sectors including fashion and leather goods, watches and jewelry, perfume and cosmetics, wine and spirits, and selective retailing.

CEO of The Nour Group, Inc., Senior Management Advisor, International Speaker, and Best-Selling Author

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
A senior leadership/board advisor, educator, executive coach, and bestselling author, David Nour is internationally recognized as the leading expert on applications of strategic relationships in profitable growth, sustained innovation, and lasting change. The author of eleven books, including bestsellers Relationship Economics® (Wiley), and Co-Create (St. Martin’s Press), as well as the forthcoming Curve Benders (Wiley, 2021), Nour serves as a trusted advisor to global clients and coaches corporate leaders. He is an adjunct professor at the Goizueta Business School at Emory University and was named to the Global Gurus Top 30 Leadership Professionals and the Thinkers 50 Radar Class of 2021 lists. A Forbes Leadership contributor on the Future of Work, and an Inc. contributor on Relationship Economics, Nour’s unique insights have been featured in a variety of prominent publications, including The Wall Street Journal, The New York Times, Fast Company, Huffington Post Business, Entrepreneur, and Knowledge@Wharton. He’s also the host of the popular Curve Benders podcast. Born in Iran, Nour immigrated to the U.S. as a teenager with $100, limited family ties and no fluency in English. He graduated from Georgia State University with a bachelor’s degree in business management and went on to earn an Executive MBA from the Goizueta Business School at Emory University. He resides in Atlanta, GA, with his family.

Cyber Security Experts

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: $55,001 - $75,000*
What happens when you combine the perspective and experience of one of the most successful cyber security law enforcement officials of all time with the true stories and insights of the former mastermind behind one of the most highly-skilled hacking networks the world has ever seen? With experience on both sides of the cyber security equation—Chris Tarbell as a former law enforcement official and Hector Monsegur a former "black hat hacker" affiliated with the Anonymous/LulzSec collective—Hector Monsegur and Chris Tarbell deliver one of the most heart-pounding and informative presentations on the lecture circuit today.

Expert on Customer Interaction and Experience

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $10,001 - $20,000*
  • Asia: $20,001 - $35,000*
James Gilmore is an expert on innovative thinking and the experience economy. As co-author of The Experience Economy, James Gilmore advises companies on how to turn their goods and services into a remarkable experience for the consumer. He discusses the concept of mass customization and helps businesses envision new possibilities for engaging customers and finding new sources of revenue.

Expert On Experience Staging & Mass Customization

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $10,001 - $20,000*
  • Asia: $20,001 - $35,000*
A creative mind dedicated to helping businesses develop new ways to deliver customer values, Joseph Pine is the co-author of numerous books including The Experience Economy. Pine is a marketing expert who illustrates the importance of creating unique interactions and experiences for consumers in order to drive revenue and growth. He consults with numerous Fortune 500 companies and start-ups around the world, helping them embrace the ideas and frameworks he writes about, develop concepts for creating more economic value, and see those concepts become reality. In his speaking and teaching activities, Pine has addressed both the World Economic Forum and TED and has been a Visiting Scholar with the MIT Design Lab and a Visiting Professor at the University of Amsterdam.

B2B Growth Expert, Best-Selling Author, Forbes and Inc. Columnist, & Keynote Speaker

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Business leaders call on Ian Altman to accelerate revenue growth with integrity. Ian's approach helps companies significantly grow sales by aligning their goals with current and emerging trends in buyer behavior. Ian is a multi best-selling author, strategic advisor, and internationally sought-out keynote speaker. A successful services and technology CEO for two decades, Ian draws on years of success and research on how customers make decisions. He shares how his clients have more than doubled their businesses following the same methods that he used to build his former company from zero to more than $1 billion in value. You can find Ian's weekly articles on Inc.com and Forbes.com. He is also the host of the weekly podcast called, "Grow My Revenue Business Cast," showcasing business, innovation, leadership, and growth success stories from other subject matter experts and industry leaders.

Senior Foresight Manager, Future Today Institute

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
What makes Mark Bryan one of the world’s leading futurists is his proven mastery advising organizations on the trends and tech that will disrupt their industries, and his inventive approaches for adapting to an ever-evolving business environment. He is the senior foresight manager at the Future Today Institute, a leading foresight and strategy firm founded by world renowned futurist Amy Webb. In his role, he supports leaders and their organizations in developing and implementing customized, forward-looking strategies that position them years ahead of their competitors and expedite their journeys to their desired futures. Bryan’s expertise spans across industries — having worked alongside national retail brands, higher education institutions, nonprofits, multi-family developers, and large corporate clients to evolve them from market leaders to market innovators.  

Business Innovation Strategist and Best-Selling Author

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Mona Patel is a dynamic, engaging entrepreneur with 17 years experience convincing leaders at some of the world’s biggest brands to understand, value, and optimize their customers’ experiences. She is the author of the bestseller, Reframe: Shift the Way You Work, Innovate, and Think, which inspires others and offers an actionable roadmap to innovation.

Technology Entrepreneur, Consultant, Author, & Founder, TriCorps Technologies

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $20,001 - $35,000*
  • Asia: $20,001 - $35,000*
A former CEO of three successful start-up companies, Scott Klososky is passionate about shaking up the daily grind, rebuilding businesses from the ground-up, and seeking new opportunities. Klososky delivers fresh observations, ideas, and practical steps that organizations can use to restructure teams, create strategies that work, and apply technology in influential ways.