13 Results for
Customer Experience
TED Speakers
Diverse Voices

Founder & CEO of GRAVITAS, National Bestselling Author of GRAVITAS (USA Today, No. 1 on Amazon)

Fees
  • Local: $10,001 - $20,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
Lisa Sun, founder and CEO of GRAVITAS, seamlessly blends stories from her data-driven insights from 11 years at McKinsey & Company and from her experience as an entrepreneur launching an innovative retail brand to offer talks that encourage audiences to choose self-confidence, work to harness their “superpower,” and use gravitas to advance personally and professionally. Sun explores why it’s vital to push past your potential, how to transform an idea into a movement, and why you’ve got to bet on yourself every single day. Sun has always had a passion for style, for inclusivity, and for helping people look and feel their best and was named one of Washingtonian Magazine's Best Dressed Women.

Emerging Technologies Expert; Former Communications Executive at SpaceX & Facebook

Fees
Please Inquire
With more than a decade working at the heart of the technology industry, Dex Hunter-Torricke has managed communications for some of the most-influential and admired Silicon Valley leaders and corporations of our day. In his daily work, Dex plays a critical role in writing the next chapter on science, tech, the economy, and society across the globe, and spearheads efforts to bring the stories of how the world is being moved forward to light. From 2012-2016, he led the executive communications team at Facebook and served as personal speechwriter for Mark Zuckerberg. He then went on to join SpaceX as senior director of communications. He later served as the VP Global Communications & Public Engagement for the Oversight Board for Meta, the independent body that makes decisions on Facebook and Instagram’s most challenging content issues. Dex takes audiences into Facebook’s boardroom, Musk’s open-concept cubicle, the famed Googleplex, and finally to the UN itself to share lessons on what it takes in today’s environment to build highly effective internal teams, how to use storytelling in modern communications, and what to make of the steady transition from local to global that’s unfolded over the past decade.

Business Insights & Strategy Leader, Organization Designer & Builder, & Former Director of Consumer Insights at Netflix

Fees
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Nikkia Reveillac is a trailblazing executive insights and innovation leader, business consultant, podcast host, and speaker. She has overcome significant obstacles throughout her career to deliver exceptional results at some of the world’s most influential tech, entertainment, and consumer packaged goods companies. She has drawn upon her creative background as a professional dancer, her unique multicultural perspective as a Caribbean woman, her entrepreneurial instincts, two decades of experience building global industry-leading teams, and her distinctly humane way of framing all manner of questions to bring meaningful transformation everywhere she has been. Reveillac was instrumental in helping Netflix define its first-ever brand promise, created a safer organizational culture at Twitter during the tumultuous pandemic years and 2020 U.S. election cycle, helped develop innovative oral care solutions for consumers in Sub-Saharan Africa at Colgate, grew high-performing and emotionally intelligent teams at all of her companies, and was the first to launch an online marketplace for Trinidad Carnival costumes. Today, she advises businesses of all sizes to leverage research, data, and insights for disruptive innovation and brand building, and she mentors junior and senior talent for career growth.

Grammy-Nominated Creator of "Poetic Voice" & Inspirational Speaker

Fees
  • Local: $55,001 - $75,000*
  • US East: $55,001 - $75,000*
  • US West: $55,001 - $75,000*
  • Europe: $55,001 - $75,000*
  • Asia: $75,001 and up*
A school teacher turned actor, musician, two-time national poetry slam champion, entrepreneur, and award-winning poetic voice, any given day may now find Sekou keynoting at a leadership conference, helping a Fortune 500 company with brand messaging, or even performing pieces for Barack Obama in Oprah’s backyard. Sekou is the creator of Poetic Voice, a new, cutting-edge speaking category that seamlessly fuses inspirational speaking with spoken word poetry to make messages more moving and memorable. For over 15 years, Sekou Andrews has been helping the world’s largest organizations deliver relevant information with riveting inspiration through an innovative, unconventional category of speaking called “Poetic Voice.”

Former President of Research and Development at Walt Disney Imagineering

Fees
  • Local: $20,001 - $35,000*
  • US East: $35,001 - $55,000*
  • US West: $35,001 - $55,000*
  • Europe: $55,001 - $75,000*
  • Asia: $75,001 and up*
Bran Ferren is a designer and technologist working in entertainment, product development, engineering, architecture, and the sciences. He is former president of research and development, and creative technology for Walt Disney. Once known for entertaining millions by creating special effects for Hollywood, theme parks and Broadway, Applied Minds co-founder Bran Ferren now solves impossible tech challenges with previously unimaginable inventions. He has been named one of the “100 Most Creative People in Business” by Fast Company.

CEO of The Nour Group, Inc., Senior Management Advisor, International Speaker, and Best-Selling Author

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
A senior leadership/board advisor, educator, executive coach, and bestselling author, David Nour is internationally recognized as the leading expert on applications of strategic relationships in profitable growth, sustained innovation, and lasting change. The author of eleven books, including bestsellers Relationship Economics® (Wiley), and Co-Create (St. Martin’s Press), as well as the forthcoming Curve Benders (Wiley, 2021), Nour serves as a trusted advisor to global clients and coaches corporate leaders. He is an adjunct professor at the Goizueta Business School at Emory University and was named to the Global Gurus Top 30 Leadership Professionals and the Thinkers 50 Radar Class of 2021 lists. A Forbes Leadership contributor on the Future of Work, and an Inc. contributor on Relationship Economics, Nour’s unique insights have been featured in a variety of prominent publications, including The Wall Street Journal, The New York Times, Fast Company, Huffington Post Business, Entrepreneur, and Knowledge@Wharton. He’s also the host of the popular Curve Benders podcast. Born in Iran, Nour immigrated to the U.S. as a teenager with $100, limited family ties and no fluency in English. He graduated from Georgia State University with a bachelor’s degree in business management and went on to earn an Executive MBA from the Goizueta Business School at Emory University. He resides in Atlanta, GA, with his family.

Business Innovation Strategist and Best-Selling Author

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Mona Patel is a dynamic, engaging entrepreneur with 17 years experience convincing leaders at some of the world’s biggest brands to understand, value, and optimize their customers’ experiences. She is the author of the bestseller, Reframe: Shift the Way You Work, Innovate, and Think, which inspires others and offers an actionable roadmap to innovation.

Expert On Experience Staging & Mass Customization

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: $10,001 - $20,000*
  • Asia: $20,001 - $35,000*
A creative mind dedicated to helping businesses develop new ways to deliver customer values, Joseph Pine is the co-author of numerous books including The Experience Economy. Pine is a marketing expert who illustrates the importance of creating unique interactions and experiences for consumers in order to drive revenue and growth. He consults with numerous Fortune 500 companies and start-ups around the world, helping them embrace the ideas and frameworks he writes about, develop concepts for creating more economic value, and see those concepts become reality. In his speaking and teaching activities, Pine has addressed both the World Economic Forum and TED and has been a Visiting Scholar with the MIT Design Lab and a Visiting Professor at the University of Amsterdam.

CEO & Chief Happiness Officer of Delivering Happiness, Culture Book Creator and Consultant at Zappos

Fees
  • Local: $35,001 - $55,000*
  • US East: $35,001 - $55,000*
  • US West: $35,001 - $55,000*
  • Europe: $35,001 - $55,000*
  • Asia: $35,001 - $55,000*
Jenn Lim is the CEO and Chief Happiness Officer of Delivering Happiness, a company that she and Tony Hsieh (CEO of Zappos) co-created in 2010 to inspire happiness in work, community and everyday life. In 2005, she created the first Culture Book for Zappos – now on its 7th edition – and has produced them ever since. In 2009, Zappos was sold to Amazon.com in a deal valued at $1.2 billion on the day of closing, and in 2011, Zappos was #6 on Fortune’s “100 Best Companies to Work For” list. The Culture Book has become a global symbol of how companies can successfully create cultures based on happiness and be profitable at the same time.

Bestselling Author or "The Happiness Equation"

Fees
  • Local: $35,001 - $55,000*
  • US East: $35,001 - $55,000*
  • US West: $35,001 - $55,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
After graduating from Harvard Business School, Neil Pasricha spent a decade as Director of Leadership at Walmart, the world’s largest company. While there he wrote the 50-million-hit, award-winning blog 1000 Awesome Things and the New York Times bestsellers The Book of Awesome and The Happiness Equation which have been on international bestseller lists for over 200 weeks and sold over a million copies. Neil’s research and books on happiness, mindset, and human potential have received attention from Harvard Business Review, The New Yorker, The Sunday Times, CNN, and BBC. Onstage his style is an endangered species: an incredibly rare blend of raw, hilarious, and heartwarming. His high-energy, takeaway-laden, application-not-motivation speeches are often voted tops at any conference or event.

Chairman, The Sound Agency

Fees
  • Local: $10,001 - $20,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $20,001 - $35,000*
Julian is a sound and communication expert. He travels the world training people to listen better and create healthier sound. He is author of the books How to be Heard and Sound Business. Julian’s five TED talks have been watched more than 40 million times. His latest, How to speak so that people want to listen, is in the top 10 TED talks of all time. Julian is regularly featured in the world’s media, including TIME Magazine, The Times, The Economist and the BBC. Julian is also founder of The Sound Agency. The audio-branding company asks and answers the question “How does your brand sound?”. The Sound Agency work with some of the world’s biggest brands to improve their sound. Their award-winning work has made headlines internationally. Julian’s love of sound stems from his early experience as a musician. He was a drummer for British brand The Transmitters, amongst many others, and played on their second Peel Session in 1981. Before The Sound Agency, Julian spent 30 years working in advertising and publishing. He founded, grew and sold contract magazine publishing agency TPD. Nowadays, Julian splits his time between London and Orkney, where he lives with his fiancee and youngest daughter

Former Chief Accessibility Officer of IBM, Founder of FrancesWestCo, & Author

Fees
  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Frances West is an internationally-recognized thought leader, inspirational speaker, strategy advisor, author, and women in technology trailblazer known for her work in innovation, technology, and business transformation. She is the founder of FrancesWestCo, a global strategy advisory company focused on operationalizing inclusion as a business and technology imperative through her unique Authentic Inclusion™ blueprint. Her insightful and impactful approach comes from her unique personal background as a first-generation, no-English speaking immigrant to her trailblazing professional path as one of the first women in the technology field and her experience as a global executive in sales, marketing, business development, and research as well as her ground-breaking work in accessibility as IBM’s first Chief Accessibility Officer. Frances brings a valuable business perspective to this human rights-based initiative. Because of her expertise, she was invited as the sole IT industry representative to testify before the US Senate on the need to pass the UN Convention on the Rights of People with Disabilities and she holds an honorary doctorate from the University of Massachusetts in Boston in recognition of her work in accessibility, research, and digital inclusion.