Author and entrepreneur Craig Wortmann is president and CEO of Experience LLC, a company that helps leaders and organizations capture and tell their stories. As Founder and CEO of Sales Engine, Craig and his team help firms build and tune their sales engine. Craig’s firm works with teams all over the world to develop their knowledge, skill and discipline and translate those key assets into higher performance.

Susan Ershler tours the world sharing with others her secrets for success, determination, and achieving seemingly impossible goals. Susan is the fourth American Woman to climb the Seven Summits and the twelfth American Woman to climb Mt. Everest. When she got to the top of Mount Everest on May 16, 2002, she and her husband Phil became the first couple in history to climb the Seven Summits. Susan illustrates how she utilized her experience as a sales leader as the foundation to her training for climbing mountains.

Jackie Huba has been researching the effects of word of mouth on customer loyalty since 2001. Forbes calls Jackie Huba's work in this field "the word of mouth gospel."

Alex Banayan is an entrepreneur and author of The Third Door, which chronicles his five-year quest tracking down Bill Gates, Lady Gaga, Warren Buffett, Maya Angelou, Steven Spielberg, Jane Goodall, Steve Wozniak, Jessica Alba, Larry King, and dozens more of the world’s most successful people. An acclaimed keynote speaker, Banayan has presented the Third Door framework to business conferences and corporate leadership teams around the world, including Apple, Google, Nike, IBM, Snapchat, Salesforce, and Disney. Banayan’s keynotes have had far-reaching effects, acting as the catalyst for a new way of thinking. The Third Door framework has helped individuals discover unconventional routes to achieve their biggest dreams and has aided Fortune 500 companies to take new approaches to sales, marketing, and exponential growth.

Kevin Brown's unconventional path to business and personal success has taught him that winning in business and in life requires anything but conventional thinking. He grew up in Muskegon, Michigan where his blue collar roots taught him the value of hard work and determination. His resume includes an eclectic mix of career stops that ultimately led him to the purchase of a franchise at the age of seventeen. With a street-wise aptitude and a never quit attitude, he worked his way from the front lines in business to the executive boardroom. For nearly two decades, Kevin was a sales and marketing executive that helped grow a little known family business into an industry giant with annual revenues reaching two billion dollars. Along the way, he learned a lot about overcoming adversity, dealing with change, and creating a culture that drives organizational excellence and customer loyalty.

Michael Parrish DuDell is an entrepreneur, keynote speaker, and the best-selling author of Shark Tank Jump Start Your Business and Shark Tank Secrets to Success—the official business books from ABC’s hit show, Shark Tank. Ranked as one of the top three most popular business authors by Amazon.com and named “one of nation’s leading Millennial voices” by IBM, Michael is a recognized industry expert and commentator who’s regularly featured across numerous media outlets, including CNN, CNBC, Fox News, Fox Business News, Bloomberg TV, and many more. He's also the host of The Next Crop—an interview web series that showcases the next generation of business and media influencers. An award-winning international keynote speaker, Michael delivers high-energy workshops and interactive presentations designed to help businesses and leaders build future-focused organizations and connect with a new generation of consumer. He has guest lectured at such renowned universities as MIT and Columbia and collaborated with some of the world’s most influential brands, including Kraft, Visa, Disney, L’Oreal, and American Express.

Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today. Dennis launched a division of the Disney Institute responsible for consulting with some of the world’s largest companies including ExxonMobil, AT&T, and Coca Cola.

Ed Wallace is President and Chief Relationship Officer of The Relational Capital Group. He consults with and speaks for corporations and associations across the globe with a client list that is a Who’s Who of Fortune 500 companies. He is the author of the #1 best seller, The Relationship Engine along with three other critically acclaimed books on the power of business relationships - Business Relationships That Last, Fares to Friends, and Creating Relational Capital. In addition, Ed is currently on the Executive Education faculty of Drexel’s LeBow College of Business and Villanova University’s Human Resources Master’s program.

Lonnie Mayne is an internationally recognized keynote speaker, author and executive performance advisor to many of the top brands and most influential leaders in business and community today. He is a former technology and turnaround executive who has developed and advanced the concept of Red Shoes Living into one of the most innovative themes of our times.

Executive Coach Thompson unlocks the unique insights and skills of hundreds of remarkable people- from executives and entrepreneurs to world leaders- and produces leadership programs that help companies embrace success.

Marc Wayshak is a sales strategist and best-selling author of Game Plan Selling and Breaking All Barriers. Marc’s innovative selling system works for salespeople, entrepreneurs, and companies alike. He is a regular online contributor to Fast Company, Reuters, Entrepreneur, The Huffington Post, the Hoover’s Bizmology blog, and the Salesforce blog.

Chip Bell is a world renowned authority on customer loyalty and service innovation and has written over 400 articles for business journals and magazines. Dr. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique strategies they can put into practice the minute they leave his keynote.