69 Results for
Customer Experience

Co-Chairman of Albertsons, Former CEO of Starbucks, Former CEO of Extended Stay Hotels, & Former CEO of Pathmark Supermarkets

Fees
  • Local: $35,001 - $55,000*
  • US East: $35,001 - $55,000*
  • US West: $35,001 - $55,000*
  • Europe: $55,001 - $75,000*
  • Asia: $75,001 and up*
Jim Donald – the current co-chairman and former CEO of Albertsons, and the former CEO of Starbucks, Haggen Food & Pharmacy, and Extended Stay Hotels – focuses on innovation, quality, and service. He started his career as a grocer; he was handpicked by Sam Walton to build a supermarket presence for Wal-Mart. He helped Starbucks enjoy record growth and performance and increase its social responsibility commitment. At Extended Stay Hotels, Donald utilizing his reputation for turning around ailing companies. Named one of the “Top 25 CEOs in the World,” he addresses leadership, management, the power of one customer.

Founder & CEO of GRAVITAS, National Bestselling Author of GRAVITAS (USA Today, No. 1 on Amazon)

Fees
  • Local: $10,001 - $20,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
Lisa Sun, founder and CEO of GRAVITAS, seamlessly blends stories from her data-driven insights from 11 years at McKinsey & Company and from her experience as an entrepreneur launching an innovative retail brand to offer talks that encourage audiences to choose self-confidence, work to harness their “superpower,” and use gravitas to advance personally and professionally. Sun explores why it’s vital to push past your potential, how to transform an idea into a movement, and why you’ve got to bet on yourself every single day. Sun has always had a passion for style, for inclusivity, and for helping people look and feel their best and was named one of Washingtonian Magazine's Best Dressed Women.

Emerging Technologies Expert; Former Communications Executive at SpaceX & Facebook

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With more than a decade working at the heart of the technology industry, Dex Hunter-Torricke has managed communications for some of the most-influential and admired Silicon Valley leaders and corporations of our day. In his daily work, Dex plays a critical role in writing the next chapter on science, tech, the economy, and society across the globe, and spearheads efforts to bring the stories of how the world is being moved forward to light. From 2012-2016, he led the executive communications team at Facebook and served as personal speechwriter for Mark Zuckerberg. He then went on to join SpaceX as senior director of communications. He later served as the VP Global Communications & Public Engagement for the Oversight Board for Meta, the independent body that makes decisions on Facebook and Instagram’s most challenging content issues. Dex takes audiences into Facebook’s boardroom, Musk’s open-concept cubicle, the famed Googleplex, and finally to the UN itself to share lessons on what it takes in today’s environment to build highly effective internal teams, how to use storytelling in modern communications, and what to make of the steady transition from local to global that’s unfolded over the past decade.

Fmr. Pres. of the Washington Capitals and the Washington Wizards, First Female Pres. of a Professional Sports Franchise

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: $35,001 - $55,000*
As the first female president of a professional sports franchise, Susan O’Malley, the former president of Washington Sports and Entertainment, is a pioneer in sports and business. Under her guidance, her company improved its bottom line, as well as its winning percentage, and the Washington Wizards experienced the largest ticket revenue increase and the highest renewal rate in the history of an NBA franchise to date. O’Malley’s illustrious career also included the creation of the MCI Center, which helped revitalize downtown DC. She addresses management, leadership, and marketing.

Brand Innovator, Customer Experience Pioneer, Formerly Chief Troublemaker at Procter & Gamble, Coca-Cola & AMEX

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
Hailed as "Chief Troublemaker" by some of the world's largest corporations, Dustin Garis is a master of blending innovation and marketing together. His disruptive ideas have been put into play with companies all across the globe, including P&G, Coca-Cola, and many others. With his unique background and larger-than-life personality, Garis helps businesses across industries to deliver new and exciting products and services to consumers.

Former Group CEO of BMW GB, Porsche GB, & Lamborghini GB

Fees
  • Local: $20,001 - $35,000*
  • US East: $35,001 - $55,000*
  • US West: $35,001 - $55,000*
  • Europe: $20,001 - $35,000*
  • Asia: Please Inquire
Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

Business Insights & Strategy Leader, Organization Designer & Builder, & Former Director of Consumer Insights at Netflix

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Nikkia Reveillac is a trailblazing executive insights and innovation leader, business consultant, podcast host, and speaker. She has overcome significant obstacles throughout her career to deliver exceptional results at some of the world’s most influential tech, entertainment, and consumer packaged goods companies. She has drawn upon her creative background as a professional dancer, her unique multicultural perspective as a Caribbean woman, her entrepreneurial instincts, two decades of experience building global industry-leading teams, and her distinctly humane way of framing all manner of questions to bring meaningful transformation everywhere she has been. Reveillac was instrumental in helping Netflix define its first-ever brand promise, created a safer organizational culture at Twitter during the tumultuous pandemic years and 2020 U.S. election cycle, helped develop innovative oral care solutions for consumers in Sub-Saharan Africa at Colgate, grew high-performing and emotionally intelligent teams at all of her companies, and was the first to launch an online marketplace for Trinidad Carnival costumes. Today, she advises businesses of all sizes to leverage research, data, and insights for disruptive innovation and brand building, and she mentors junior and senior talent for career growth.

Renowned Co-Founder of World-Class Iconic Brands, Including International Franchise College Hunks Hauling Junk & Moving; Author, TV Personality, Thought Leader

Fees
  • Local: $10,001 - $20,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
Nick Friedman is co-founder & visionary of College H.U.N.K.S. Hauling Junk & Moving, the largest and fastest-growing junk removal and local moving franchise opportunity in North America. Friedman started the business in college with his childhood best friend Omar Soliman in a beat-up cargo van, and it has grown to over 250 franchises and $300 Million annual sales. He was named among the “Top 30 Entrepreneurs in America Under 30” by INC Magazine and was on the same list as Mark Zuckerberg, Bill Gates, and Michael Dell in a Newsweek article entitled “College Kid to Millionaire.” Friedman is a three-time Ernst and Young Entrepreneur of the Year Award Finalist, and he won the prestigious award in 2018. He has been featured in numerous business books and textbooks, as well as Forbes, Fortune, and many other notable publications. Friedman’s company has appeared every year on the INC. 5000 list of Fastest Growing Companies and has appeared twice on the Oprah Winfrey Show. Friedman is also a TV personality, having appeared as a guest on shows, including the first episode of ABC’s Shark Tank, Bravo’s Millionaire Matchmaker, CNBC’s BlueCollar Millionaires, and CBS’s Undercover Boss. He also produced and acted in the biopic Bezos: The Beginning. Additionally, Nick is a Board Member of the Young Presidents Organization (YPO). As an author, Nick co-wrote a bestselling book entitled Effortless Entrepreneur: Work Smart, Play Hard, Make Millions.

Former President of Trader Joe’s

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: $35,001 - $55,000*
Doug Rauch, a legendary former president of Trader Joe’s, was instrumental in leading the company’s transformation from a 7/11 knockoff to what Fortune magazine called the “hottest retailer in the U.S.” In eye-opening presentations, he shares insights on building a great business based on culture, innovation, leadership, and teamwork. He shows leaders how to push for new and better ways to perform, and audiences walk away with knowledge of how to create a self-sustaining culture of innovation, build a brand in a competitive marketplace, and lead with a purpose.

CEO & Co-Founder of College Hunks Hauling Junk and Moving, Best-selling Co-Author of “Effortless Entrepreneur: Work Smart, Play Hard, Make Millions,”, TV Personality, Growth Hacker for World Class Organizations, and Thought Leader

Fees
  • Local: $10,001 - $20,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $20,001 - $35,000*
  • Asia: $35,001 - $55,000*
Omar Soliman is an American entrepreneur, author, television personality and co-founder of College Hunks Hauling Junk, a junk hauling and moving business headquartered in Tampa, Florida. Soliman has been named Top 30 Entrepreneurs in America Under 30 by INC Magazine, Top 35 Entrepreneurs Under 35 by Bisnow.com, and was the 2018 Ernst and Young Entrepreneur of the Year Award Winner as well as a finalist for Tampa Bay CEO of the Year. He has appeared as a guest on FOX Business News, MSNBC, and ABC's Shark Tank.

President and Chief Revenue Officer, Salesforce and Former Chief Executive, BT Group

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Gavin Patterson is the president and chief revenue officer of Salesforce.com, Inc., leading the CRM company's global sales organization. He previously served as Chief Executive, BT from 2013-19. During his tenure, Patterson completed the UK rollout of the superfast fibre and started the deployment ultrafast fibre. He led the £15billion acquisition of EE, launched BT Sport, expanded BT’s cyber security practice and championed BT’s social purpose agenda. He joined BT in 2004 as MD Consumer and joined the board as CEO BT Retail in 2008. Prior to BT, he spent four years at Virgin Media and nine years at Procter & Gamble. Patterson is a Non-Executive Director at British Airways plc and a Trustee of the British Museum. He graduated from Cambridge University with an MEng in Chemical Engineering.

Former Chief Marketing Officer & Executive Vice President of Chick-fil-A

Fees
  • Local: $20,001 - $35,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: $35,001 - $55,000*
Steve Robinson served as the Chief Marketing Officer of Chick-fil-A, the nation’s most profitable food chain, from 1981 to 2015. Responsible for overseeing all of the brand’s traditional marketing support, advertising, brand development innovation, menu innovation, and hospitality strategies, he was integrally involved in the company’s incredible growth trajectory. Robinson helped take the chicken chain from 184 stores and $100 million in annual revenue when he assumed his position, to more than 2,100 stores and $6.8 billion in annual sales upon his retirement. He is credited with identifying and rolling out the company’s “Eat Mor Chikin” branding and campaign, which is now recognized worldwide. He is also the author of the new book, Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand, due out in Spring 2019. He offers insights on building brand loyalty, creating a unique brand culture that stands out in a crowded global marketplace, and why success and culture are often so tightly linked.