Steve Robinson served as the Chief Marketing Officer of Chick-fil-A, the nation’s most profitable food chain, from 1981 to 2015. Responsible for overseeing all of the brand’s traditional marketing support, advertising, brand development innovation, menu innovation, and hospitality strategies, he was integrally involved in the company’s incredible growth trajectory. Robinson helped take the chicken chain from 184 stores and $100 million in annual revenue when he assumed his position, to more than 2,100 stores and $6.8 billion in annual sales upon his retirement. He is credited with identifying and rolling out the company’s “Eat Mor Chikin” branding and campaign, which is now recognized worldwide. He is also the author of the new book, Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand, due out in Spring 2019. He offers insights on building brand loyalty, creating a unique brand culture that stands out in a crowded global marketplace, and why success and culture are often so tightly linked.

Hailed as "Chief Troublemaker" by some of the world's largest corporations, Dustin Garis is a master of blending innovation and marketing together. His disruptive ideas have been put into play with companies all across the globe, including P&G, Coca-Cola, and many others. With his unique background and larger-than-life personality, Garis helps businesses across industries to deliver new and exciting products and services to consumers.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.

Have you ever wondered why more salespeople buy BMWs than other cars? Or why a name’s popularity grows after a hurricane of that name hits? Jonah Berger has the answers. A marketing professor at the Wharton School at the University of Pennsylvania and the New York Times best-selling author of the books "Contagious: Why Things Catch On" and "Invisible Influence: The Hidden Forces That Shape Behavior," Berger has spent the last decade studying how social influence works, why certain ideas and products catch on, and what we can do to make ourselves more influential. He shares with audiences the keys to harnessing this “influence” to forge great partnerships, sell slow-moving products, and be more intentional with business strategies. His work is regularly published in top-tier journals, he consults for a variety of Fortune 500 companies, and popular outlets like Harvard Business Review often cover his work.

She joined the business team at the BBC in 2002 and has been presenting the early morning edition of World Business Report on BBC One, BBC News Channel and BBC World News for the past 10 years. Sally has also recently launched the BBC’s flagship business programme, Business Live which airs every week day at 0830 on BBC News Channel and BBC World News. It’s a packed 30 minute programme that covers all the key business stories and gets the inside track from the world’s leading CEOs. In 2014 Sally was named as one of the UK’s 50 most powerful part-timers on the third annual Power Part Time List compiled by both Timewise and the Financial Times. Sally is now a part of the judging panel working with Timewise.

Scott Deming takes his twenty years of business ownership, board positions, working with small, independently owned companies as well as multi-national corporations and employee relationship expertise. Scott Deming speaks for and trains companies across the globe – big and small, in just about every industry. From CEOs to business owners to managers to sales people to customer service reps, Scott Deming’s programs have transformed individuals and organizations alike, showing them the real process for customer evangelism and lasting customer loyalty.

Iain Duncan Smith MP is the Chairman of the Centre for Social Justice (CSJ), and former Secretary of State for Work and Pensions (DWP). He was elected Member of Parliament for Chingford in 1992, and re-elected in 1997 as Member of Parliament for the re-drawn constituency of Chingford and Woodford Green.

Tim Shipman has been a national newspaper journalist for sixteen years and has more than a decade of experience reporting on British and American politics and international relations. Currently the Political Editor of the Sunday Times, Tim was previously the Deputy Political Editor of the Daily Mail, Washington Correspondent for the Sunday Telegraph and held several posts, both Political and Foreign, at the Daily and Sunday Express. Tim’s experience is diverse and has seen him coordinate a wide range of news, from the war in Kosovo to Bill Clinton's impeachment, as well as writing extensively on security issues

Philippe Legrain is a critically acclaimed thinker and communicator with high-level policy experience. He is a senior visiting fellow at the London School of Economics’ European Institute, the founder of Open Political Economy Network (OPEN), an international think-tank, and a columnist for Project Syndicate, Foreign Policy and other international media outlets. Previously, he was economic adviser and the head of the team providing strategic policy advice to European Commission President José Manuel Barroso, special adviser to World Trade Organisation Director-General Mike Moore and trade and economist correspondent for The Economist. His four best-selling books include European Spring: Why Our Economies and Politics are in a Mess – and How to Put Them Right, which was among the Financial Times’ Best Books of 2014.

Alongside Sunday Times responsibilities and columns in Professional Investor and Industrial Review, David is a prolific book-writer. In speeches David likens low oil prices to a major tax cut, and distinguishes between good (UK) and possibly bad (Eurozone) deflation. He might also reveal the latest findings of his own Skip Index, a reliable indicator of the state of the domestic economy.