Steve Robinson served as the Chief Marketing Officer of Chick-fil-A, the nation’s most profitable food chain, from 1981 to 2015. Responsible for overseeing all of the brand’s traditional marketing support, advertising, brand development innovation, menu innovation, and hospitality strategies, he was integrally involved in the company’s incredible growth trajectory. Robinson helped take the chicken chain from 184 stores and $100 million in annual revenue when he assumed his position, to more than 2,100 stores and $6.8 billion in annual sales upon his retirement. He is credited with identifying and rolling out the company’s “Eat Mor Chikin” branding and campaign, which is now recognized worldwide. He is also the author of the new book, Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand, due out in Spring 2019. He offers insights on building brand loyalty, creating a unique brand culture that stands out in a crowded global marketplace, and why success and culture are often so tightly linked.

Hailed as "Chief Troublemaker" by some of the world's largest corporations, Dustin Garis is a master of blending innovation and marketing together. His disruptive ideas have been put into play with companies all across the globe, including P&G, Coca-Cola, and many others. With his unique background and larger-than-life personality, Garis helps businesses across industries to deliver new and exciting products and services to consumers.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.

James Williams’ work sits at the intersection of philosophy, ethics, and technology. A research associate at Oxford’s Internet Institute, he worked for 10 years at Google, where he received the company’s highest honor, the Founder’s Award, for his work on search advertising. He is particularly interested in advancing freedom of thought and wellbeing in environments of highly persuasive design, and authored a new book on this topic, Stand Out of Our Light: Freedom and Resistance in the Attention Economy.

Have you ever wondered why more salespeople buy BMWs than other cars? Or why a name’s popularity grows after a hurricane of that name hits? Jonah Berger has the answers. A marketing professor at the Wharton School at the University of Pennsylvania and the New York Times best-selling author of the books "Contagious: Why Things Catch On" and "Invisible Influence: The Hidden Forces That Shape Behavior," Berger has spent the last decade studying how social influence works, why certain ideas and products catch on, and what we can do to make ourselves more influential. He shares with audiences the keys to harnessing this “influence” to forge great partnerships, sell slow-moving products, and be more intentional with business strategies. His work is regularly published in top-tier journals, he consults for a variety of Fortune 500 companies, and popular outlets like Harvard Business Review often cover his work.

Scott Deming takes his twenty years of business ownership, board positions, working with small, independently owned companies as well as multi-national corporations and employee relationship expertise. Scott Deming speaks for and trains companies across the globe – big and small, in just about every industry. From CEOs to business owners to managers to sales people to customer service reps, Scott Deming’s programs have transformed individuals and organizations alike, showing them the real process for customer evangelism and lasting customer loyalty.

Retired financial industry professional renowned as the most significant whistleblower in history. Mr. Birkenfeld blew the whistle on the largest and longest running tax fraud by ultra-wealthy Americans aided by UBS, the biggest bank in the world. His actions triggered an international crackdown against bank aided tax evasion.

Initially known by the public for her commentary on the television phenomenon Big Brother, Dr. Linda has also provided professional psychological commentary for numerous British television and radio programs. Dr. Linda is Cosmopolitan magazine’s resident psychologist and she is the author of several books and texts on body image, gender relationships and social media. Dr Linda is a hugely impactful speaking on a wide range of topics including Leadership and Success, Empowerment of Women and all things relating to Psychology.

Rachel Botsman is an author and a visiting academic at the University of Oxford, Saïd Business School. She studies and teaches how technology is transforming trust between people and what that means for business and society. She defined the theory of “collaborative consumption” with her acclaimed book, What’s Mine is Yours (HarperCollins, 2010). The concept was subsequently named by TIME as one of the “Ten Ideas That Will Change the World” and by Thinkers50 as the 2015 Breakthrough Idea. Her TED talks on the subject have been viewed almost three million times. Rachel is a regular writer and commentator in leading international publications including the New York Times, the Wall Street Journal, the Economist, Wired and more. She is recognized as one of the world’s top 20 speakers to keynote your conference by Monocle, one of the Most Creative People in Business by Fast Company and a Young Global Leader by the World Economic Forum. Recently, she joined the NRMA board as a specialist non-executive Director. She is currently writing a new book on a new era of trust to be published by Portfolio Penguin, October 2017.

Dr Gorkan Ahmetoglu is an Associate Professor of Business Psychology at University College London (UCL) and the co-founder of Meta Profiling Ltd. He is the Director of the Business Psychology programme at UCL and has previously held the positions of Director of Management and Entrepreneurship, Director of Digital Entrepreneurship, and Director of Consumer Behaviour at Goldsmiths, University of London. He has also taught at London’s City University and Heythrop University. Gorkan is the author of Personality 101, the editor of the Wiley Handbook of Entrepreneurship, and has published numerous articles and reviews in leading academic journals as well as authored in Harvard Business Review and Management Today. Dr Ahmetoglu is a leading expert in psychological profiling and assessment and a business adviser and speaker in the areas of entrepreneurship, consumer decision-making, and marketing strategy. He is also an associate to Harvard’s EFL Global. Gorkan consults to global organisations and the UK government, and frequently appears in media as expert adviser. His clients include HSBC, LVMH, ABF, Unilever, Google, Ford, Tesco, Sainsbury’s, Asda, Mars, McKinsey & Co, BBC, Channel 4, Channel 5, The Edrington Group, the Office of Fair Trading, the Intellectual Property Office, the British Brand Groups, Government Social Research, The Grocer, The Marketing Magazine, and KPMG.