John Pistole has led a life dedicated to keeping our country safe. A counterterrorism and homeland security expert, he is a 26-year veteran of the FBI, rising to become the bureau’s deputy director. He was involved in several high-profile investigations and also served as the head the Transportation Security Agency. He shares insider stories and behind-the-scenes insights on the many global threats our nation faces (Russia, China, North Korea, Syria, Iran). He looks at what businesses need to know in order to safeguard their interests and offers a debrief on the specific challenges of each.

With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.