Sally Hogshead is the author is FASCINATE: Your 7 Triggers to Persuasion and Captivation and Radical Careering. Her studies and stories outline a startling new perspective on how our human brains are hardwired to be influenced. She reveals why we buy certain brands (but not others), why we follow specific types of leaders, and why we fall in love with certain people.

Karen Alderman Harbert is president and chief executive officer of the American Gas Association. Founded in 1918, AGA represents more than 200 local energy utility companies that deliver natural gas to 178 million Americans nationwide.