Jenny Radcliffe is a “people hacker” — or a mix of shrewd behavioral scientist, master negotiator, and actor. Known for talking her way into high-security banks and even the Tower of London, Jenny is a world-renowned coach, consultant, and speaker who brings something different to meetings focused on culture, social intelligence, sales, negotiation, and interpersonal relationships. A regular keynote at major security events — including Infosec, Rant, DISA, Nordic IT Security, ICS2, Trend Micro, Cisco, NTT, Bright talk, and Cyber Security Week — and a multiple-times TEDx contributor, Radcliffe has been a guest expert on security, scams and social engineering for various television and radio shows as well as online media. She helps clients understand how to better read people and social cues, use subtle tactics of persuasion, open up avenues of conversation previously shut, and understand and shield against their own vulnerabilities.

With more than a decade working at the heart of the technology industry, Dex Hunter-Torricke has managed communications for some of the most-influential and admired Silicon Valley leaders and corporations of our day. In his daily work, Dex plays a critical role in writing the next chapter on science, tech, the economy, and society across the globe, and spearheads efforts to bring the stories of how the world is being moved forward to light. From 2012-2016, he led the executive communications team at Facebook and served as personal speechwriter for Mark Zuckerberg. He then went on to join SpaceX as senior director of communications. He later served as the VP Global Communications & Public Engagement for the Oversight Board for Meta, the independent body that makes decisions on Facebook and Instagram’s most challenging content issues. Dex takes audiences into Facebook’s boardroom, Musk’s open-concept cubicle, the famed Googleplex, and finally to the UN itself to share lessons on what it takes in today’s environment to build highly effective internal teams, how to use storytelling in modern communications, and what to make of the steady transition from local to global that’s unfolded over the past decade.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.

When organisations and individuals want to better their understanding of the latest technology trends and their impact on business and society, Greg Williams is among the first names they seek out for thought leadership. As the deputy global editor for WIRED magazine and a widely respected strategic forecaster, Williams has exclusive lines of communication to the innovators, thinkers, scientists, entrepreneurs, and creatives who are changing the world and draws upon his conversations with them to publish insightful and influential pieces on innovation, technology, and the ideas that are reshaping our world in real time.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Caspar Berry is a former professional poker player. He uses strategies based on poker to inspire audiences to change the way they think about risk. Participants to learn about the nature of risk, the fallacy of risk management, the brilliance and flaws of intuition, what getting “the edge” actually means, and why fear of failure can be brilliant if you know how to use it to your advantage.

Will Higham is a worldwide authority on future and evolving consumer behaviours. He writes consumer strategy reports, runs management planning and innovation workshops, and speaks on trends. He founded strategic consultancy Next Big Thing in 2002. The company has worked with a wide range of blue chip clients: from BBC to HSBC, Sainsbury’s to Siemens.

As the BAFTA-nominated interviews producer on BBC Newsnight, Sam McAlister has successfully negotiated with everyone from Buckingham Palace and The White House to Facebook and Tesla. With skills honed through more than a decade in the BBC's elite news programmes, she has mastered the art and science of persuasion, as evidenced by her ability to build rapport with people and positively influence them to participate in a news programme that is renowned for its rigour and bite. Exclusives include, most famously, that interview with HRH Prince Andrew — but also interviews with Sheryl Sandberg, Prime Minister Justin Trudeau, President Bill Clinton, Elon Musk, Prime Minister Netanyahu, James Comey, Stormy Daniels, Julian Assange, Trevor Noah, Amy Schumer, and Eric Schmidt — to name a few. She has the inside scoop on what interviews like this say about leadership, reputation, and communication in the modern age and knows how to avoid making terrible mistakes and deal with the media. She also speaks about the art of negotiation — honed over years and years — and “how to convince a Prince.” Described as “indefatigable” and having “silky smooth persuasive skills,” when speaking to groups, McAlister outlines best practices for developing trust and understanding, as well as mistakes to avoid for more effective communication and negotiation in the modern age.

Bill has served as CEO at Wickes, Focus and Iceland. He has now produced The Grimsey Review, looking at what can be done to reinvigorate the high street. He argues that town centres should be reinvented as community hubs, with housing and public services at the centre. Bill talks about changing customer habits and the growth of ‘mall culture.’ These out-of-town arenas will become the showrooms of the future, in which we choose what to order online.

Alex is a technology expert, specialising in the practical application of the latest innovations and tech trends to solve retail’s biggest challenges, from machine learning to post-channel retail. Prior to GDR, he spent seven years at technology firm Red Ant, designing and delivering award-winning applications, innovation and strategy from boardroom to stockroom for some of the UK's largest and most forward-thinking retailers. In his spare time, he enjoys running and an ongoing quest to connect everything in his house to the internet.

Sophie Hackford is a futurist, business builder, and speaker, synthesizing explosive and interconnected technology and science breakthroughs from around the world. From satellite swarms to AI demonstrating intuition, we are becoming entangled with machines and will be surprised by the consequences.