Jim McCann

CEO of 1-800-FLOWERS.COM
Jim McCann
  • Successful entrepreneur and founder of the world’s leading Florist and Gift Shop
  • Expanded his company’s gift offerings to become a leading player in the Gourmet Food and Gift Baskets business
  • Shares his story and lessons to demonstrate successful strategies in growing a business

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Jim McCann is a highly successful entrepreneur, public speaker and author whose passion is helping people create smiles.  Jim’s belief in the universal need for social connections and interaction led to his founding of 1-800-FLOWERS.COM, which he has grown into the world’s leading Florist and Gift Shop and Celebrations.com, the leading website for expert party planning content and advice.

Mr. McCann’s willingness to embrace new technologies that help people connect and express themselves, such as 800 phone numbers, the Internet, Mobile Commerce and Social Networking, often long before others, has enabled him to stay at the forefront of consumer and social trends.  As a result, Mr. McCann has become an award winning public speaker, a published author and a frequent guest on radio and television programs nationwide.

Mr. McCann attributes much of his success to the lessons he learned in his first career, in the social services.  At St. John’s Home for Boys in Rockaway, New York, he helped underprivileged youths learn how to overcome the many challenges of their environment.  His experiences greatly influenced his management style and prepared him to lead 1-800-FLOWERS.COM toward becoming one of the most successful multi-channel retailers in the world.

Mr. McCann’s strategy for growth includes an effective combination of birthing new businesses and making acquisitions of businesses and brands that resonate with customers as great sources for exceptional gifts.  Mr. McCann has expanded his company’s gift offerings to become a leading player in the Gourmet Food and Gift Baskets business, including such iconic brands as: Fannie May® Fine Chocolates;  Cheryl’s® fresh baked cookies; The Popcorn Factory®, gourmet popcorn and other snacks in exclusively designed collectible tins; and 1-800-Baskets.com®, featuring great gift baskets, towers and collections for all occasions.

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Background Story of Jim McCann & 1-800-FLOWERS

    • The Re-Re-Re-Reinvention of Retailing: So-Lo-Mo – the Fourth Wave
    • Globalization: Business Without Borders
    • The Contact Economy
    • Talk Is (Not!) Cheap – The Art of Conversational Management
    • Cultivating an Entrepreneurial Culture: “I am a cultural engineer”

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