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Nigel Barlow

Author and Leading Authority on Innovation, Creativity, and Customer Service
    Topics & Types
    InnovationBusiness StrategyBusiness Leaders From Major Brands

    Nigel is an Agent Provocateur, Author, Creative Coach, and Keynote Speaker to many of the world’s leading organizations. He was a founding director of the Tom Peters company in Europe, and currently runs his own company. Until recently he was an Associate Fellow at the Saïd Business School focusing on Innovative Change.

    Nigel has helped many of the world’s leading organizations on every continent to rethink their lives and businesses. He is adept at working with multi-national groups, and his clients range from Apple to GSK to Microsoft to Nestlé.

    He is one of the world’s most dynamic business speakers, favouring the after-lunch spot as a suitable challenge to wake people up. He also facilitates creative retreats with top teams, helping them to rethink whatever they are stuck on.

    Rethink – How To Think Differently (Capstone) draws on Nigel’s experience, successes, and failures. Whether you’re wanting to rethink your life situation, relationships, personal creativity, or a new business idea, Rethink is designed to provoke your creative self into coming up with the answer you already have inside you.

    Nigel’s first book was Batteries Included! – Creating Legendary Customer Service  (Random House). Successful service brands like Lexus have adopted his theme of becoming legendary for the experience they give their customers; Nigel helped them to win the coveted J D Power Gold Award in the UK. Tom Peters says of Batteries Included, “Nigel Barlow’s book is simply brilliant! Is there anything left to say about superior customer service? The answer is obviously a resounding ‘yes’. This book proves it!”

    Nigel lives in Oxford, England and Heathrow Departures Lounge – the majority of his business is international.

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    Location/Travels from: europe
    FEES
    US East
    $20,001 - $35,000*
    US West
    $20,001 - $35,000*
    Europe
    $10,001 - $20,000*
    Asia
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    * This specific fee falls within this range. Ranges are presented as a guideline only. Speaker fees are subject to change without notice.
    For an exact quote, please contact your Leading Authorities representative.

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