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Scott Deming

Author & Branding and Customer Service Expert
  • Uses 30 plus years of business experience to advise top companies
  • Transforms organizations by re-envisioning their approach to customer loyalty
  • Generates sales results with easy-to-implement advice
  • Helps brands harness the power of stories and experiences
Topics & Types
BrandingMarketingSales

Here’s the formula for Sustainable Success. Find several great customers, turn them into evangelists and they will take you to the promise land! If this sounds easy, it is. However, it is highly unlikely you will turn your external customers into loyal evangelists until you turn your internal customers (your employees) into loyal evangelists.

Scott Deming takes his thirty plus years of business ownership, board positions, working with small, independently owned companies as well as multi-national, publicly traded corporations, employee relationship expertise, customer experience savvy, and wraps it into the most comprehensive, easy to implement, and energetic program you have ever seen. As one national publication wrote: “Scott Deming’s customer experience process is more like the ten moral principles for great business practice and success!”

Scott speaks for and trains companies across the globe – big and small –  in just about every industry. From CEOs to business owners, to managers, to sales people, to customer service reps, Scott Deming’s programs have transformed individuals and organizations alike, showing them the real process for customer evangelism and lasting customer loyalty. As Scott Deming says – “There is no correlation between a satisfied customer and a loyal customer. A satisfied customer will stay with you until the next best deal comes along.” Move your customers from satisfied to loyal, with the process that works.

Communicate better. Become a stronger leader. Build a team that loves the corporate mission and sells with passion. Improve business and increase sales. Create a powerful, emotional, one-of-a-kind cult brand. Turn customers into evangelists for life. Be a marketing machine. Own your space. How? Come experience Scott Deming and learn how to transform yourself and your organization into a powerful, emotional brand that employees and customers will want to belong to.

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Location/Travels from: NC
FEES
Local
$10,001 - $20,000*
US East
$10,001 - $20,000*
US West
$10,001 - $20,000*
Europe
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Asia
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* This specific fee falls within this range. Ranges are presented as a guideline only. Speaker fees are subject to change without notice.
For an exact quote, please contact your Leading Authorities representative.

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