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Andrew McMillan: Company Structure


Andrew McMillan, former John Lewis Director and customer experience expert, explains what is needed to build a successful company from the inside out. For more information, contact our office +44-203-440-4196. 

Andrew McMillan, Principal at Engaging Services, Customer Service Expert, Former John Lewis Director

Customer Service Expert, Former John Lewis Director

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Andrew specialises in employee engagement, customer experience and the leadership required to create the link between the two. Previously, he spent 28 years working for the John Lewis Partnership, starting as a management trainee to becoming responsible for customer experience across the department store division.
Topics & Types
Customer ExperienceCorporate CultureBusiness Leaders From Major Brands
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