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Chris Voss: The Basics of Negotiations

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Former FBI Lead International Kidnapping Negotiator Chris Voss shares expert pointers on how to become a good negotiator.

After 24 years with the FBI as a hostage negotiator, Chris Voss has assembled a toolbox of effective tactics for high-pressure negotiations. In this how-to video, Chris covers the basics of negotiations and actionable tips for how to become an expert – including having patience, nailing the opening question, and listening to the answer.

Chris Voss is CEO of the Black Swan Group and author of the national best-seller Never Split The Difference: Negotiating As If Your Life Depended On It, which was named one of the seven best books on negotiation. In 2008, he founded The Black Swan Group, which specializes in solving business communication problems using hostage negotiation solutions. Chris has used his many years of experience in international crisis and high stakes negotiations as an FBI agent to develop a unique program and team that applies these globally proven techniques to the business world. Chris helps companies secure and close better deals, save money, and solve internal communication problems between senior management and employees.

After you watch the video above, visit Chris’ speaker profile page to learn more about his speaking topics and expertise, and to see if he would be a good fit to speak at one of your upcoming events.

If you're interested in checking Chris’ speaking fees and availability, or if you would like to book him to speak at your next meeting, contact our team today!

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Former FBI Lead International Kidnapping Negotiator and CEO of Black Swan Group

Fees
  • Local: $35,001 - $55,000*
  • US East: $35,001 - $55,000*
  • US West: $35,001 - $55,000*
  • Europe: $55,001 - $75,000*
  • Asia: $75,001 and up*
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Chris Voss is CEO of the Black Swan Group and author of the national best-seller "Never Split The Difference: Negotiating As If Your Life Depended On It," which was named one of the seven best books on negotiation. A 24-year veteran of the FBI, Chris retired as the lead international kidnapping negotiator. Drawing on his experience in high-stakes negotiations, his company specializes in solving business communication problems using hostage negotiation solutions. Their negotiation methodology focuses on discovering the “Black Swans,” small pieces of information that have a huge effect on an outcome. Chris and his team have helped companies secure and close better deals, save money, and solve internal communication problems. Chris has been featured in TIME, Business Insider, Entrepreneur, Inc., Fast Company, Fortune, The Washington Post, SUCCESS Magazine, Squawk Box, CNN, ABC News and more.

Topics & Types
NegotiationRelationship BuildingSalesCrisis Management
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