Hal Becker on the Significance of Customer Service
In this video, expert on sales and author of Can I Have 5 Minutes Of Your Time?, Hal Becker, speaks on the significance of customer service. He says that consumers allow bad customer service to happen and says that there is nothing new to selling - we just take the advice and thoughts of others and regurgitate it.
Hal Becker is a nationally known expert on Sales, Customer Service, and Negotiating. He conducts seminars or consults to more than 140 organizations a year. Hal Becker's client list includes IBM, Disney, New York Life, Continental Airlines, Verizon, Terminix, AT&T, Pearle Vision, Cintas, and hundreds of other companies and associations.
Expert on Sales and Author of "Can I Have 5 Minutes Of Your Time?"