Hamish Taylor: A Little Customer Insight Goes a Long Way
Hamish Taylor, former CEO of Eurostar, teaches audiences how to understand their customer and innovate within their industry. Energetic and engaging, he gives actionable plans for exceeding expectations.
Former CEO of Eurostar and Sainsbury's Bank
- Local: $10,001 - $20,000*
- US East: $20,001 - $35,000*
- US West: $20,001 - $35,000*
- Europe: $10,001 - $20,000*
- Asia: $20,001 - $35,000*
Hamish Taylor has an award winning record of driving innovation and change in a number of very different environments and is one of the world’s leading experts in Innovation/Change, Customer Focus/Brand Management and Performance. He was trained in brand management at Procter & Gamble, became head of Brands at British Airways, before becoming CEO of Eurostar and CEO of Sainsbury's Bank. In each case, he left behind a record of significant growth/turnarround triggered by a willingness to challenge industry/organisation norms and place the customer at the core of all activities.