Jeff Tobe: Customer Experience

Jeff Tobe: Customer Experience


In this video, customer experience expert, Jeff Tobe, gives advice on increasing your bottom line by focusing on customer experience and retaining great people. He believes that everyone is creative and that perspective can change instantly. He believes that you need to look at everything from a different perspective and that it is about customer experience, not customer service.

Certified Speaking Professional, Jeff Tobe’s credentials are impressive.  Insider Magazine dubbed him “the Guru of Creativity” and readers of Convention & Meetings Magazine chose him as one of the top 15 speakers in North America.  He is a creativity and customer experience expert, professional speaker and bestselling author who works with companies and organizations who want to increase their bottom line by changing their customer experience and retaining great talent.

Tobe founded Coloring Outside the Lines in 1994 and since then has worked with hundreds of clients ranging from Fortune 500 companies to ones with less than 20 employees including Microsoft, PepsiCo, PNC Bank, Sonny’s BBQ and many more!

Jeff Tobe’s most requested programs focus on creativity/innovation, custumer experience, and employee engagement. His high-energy, high-fun, and high-content programs create the ideal presentation for any kind of corporate or educational forum.

Customer Experience Expert

  • Local: $10,001 - $20,000*
  • US East: $10,001 - $20,000*
  • US West: $10,001 - $20,000*
  • Europe: Please Inquire
  • Asia: Please Inquire
Jeff Tobe offers techniques on getting "internal" and "external" clients to buy into and thrive on change.