Mark Aesch: Driving Excellence

Mark Aesch, the author of best-selling Driving Excellence and the former CEO of the Rochester Genesee Regional Transportation Authority (RGRTA), has nearly two decades of strategic leadership experience. Under his leadership at the RGRTA, deficits were eradicated and replaced with surpluses, reliance on taxpayer subsidies was reduced, demand for service increased, and in an unprecedented move, the fare was actually lowered after remaining stable for over a decade. In his presentations, Aesch shares his management and business strategies and his turnaround story.