Richard Hadden: Contented Cows
In this video, customer and employee loyalty consultant, Richard Hadden, speaks at the Comfort Keepers Annual Conference. His topic is centered around the message of how contented cows give better milk. He relates this to the employees that work for your organization - if your people are happy, your profit will be high.
Richard Hadden is a Certified Speaking Professional with a focus on employee relations and creating a great place to work. He is the co-author of Contented Cows Give Better Milk: The Plain Truth About Employee Relations and Your Bottom Line. Contented Cows Give Better Milk is a business book in every respect. By using real companies and real numbers, Contented Cows Give Better Milk establishes, a clear linkage between an organization's employee relations practices and its bottom line. Mr. Hadden has a Masters of Business Administration from the University of North Florida, Jacksonville and his Bachelor of Science in Management from Jacksonville University.
Customer and Employee Loyalty Consultant; Co-author Contented Cows Give Better Milk
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