Robert Richman On A Values-Driven Culture

This video shows a keynote speech excerpt from former Zappos.com culture strategist, Robert Richman, author of The Culture Blueprint. Richman explores why some companies say that they have great values but don't follow them, and others do. Robert breaks down the difference between a core values driven company and a company that is not. It is consequences and rewards - basic human behavior.

Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful for improving the employee culture at hundreds of companies. As one of the world’s authorities on employee culture, Robert is a sought-after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered several innovative techniques to build culture, such as bringing improv comedy to the workplace.